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  1. Why wasn’t my case mediated after I agreed to the mediation process?

    Because mediation is always voluntary, both the employer and the employee can turn down mediation after it is offered.  Also, if we feel that a particular charge is not appropriate for... Date Updated: 04/23/2021

  2. What is the mediation program?

    Mediation is an informal and confidential way for people to resolve disputes with the help of a neutral mediator who is trained to help people discuss their differences.  The mediator does not... Date Updated: 01/21/2020

  3. What happens if I refuse mediation?

    The decision to mediate is completely voluntary.  If either party turns down mediation, the charge will be forwarded to an investigator. Date Updated: 04/23/2021

  4. How long will the mediation process take?

    A mediation session usually lasts from 3 to 4 hours, although the time can vary depending on how complicated the case is.  There is no set requirement for the length of the mediation. Date Updated: 01/21/2020

  5. What information do I need to bring to file a charge against a private sector employer or state and local government?

    It is always helpful to provide EEOC with any information or documents that will help us understand your employment situation.  For example, if you were fired because of your job... Date Updated: 04/19/2021

  6. How do I file a charge of employment discrimination?

    You cannot file a charge over the telephone, but you may begin the process by going through our EEOC Public Portal where you will be able to submit an inquiry online and schedule an intake interview... Date Updated: 03/10/2021

  7. What happens if my charge is not resolved through mediation?

    If the parties do not reach an agreement at the mediation, the charge will be sent to the investigation unit for review and assignment to an investigator. Date Updated: 04/23/2021

  8. What are the procedures involved in filing a federal EEO complaint?

    The first step is to contact the EEO Office at the agency where you work or where you applied for a job and ask to speak with an EEO Counselor.  Generally, you must contact the EEO Counselor... Date Updated: 04/14/2021

  9. What are the benefits of mediation?

    One of the greatest benefits of mediation is that it allows people to resolve the charge in a friendly way and in ways that meet their own unique needs.  Also, a charge can be resolved faster... Date Updated: 04/23/2021

  10. If I attend mediation, will I lose my opportunity to have the charge investigated?

    No, you would not lose your opportunity to have the charge investigated.  If the parties do not reach an agreement at the mediation, the charge will be sent to the investigation unit for review and... Date Updated: 01/21/2020

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