target audience: TECH BUYER  Publication date: Oct 2021 - Document type: IDC FutureScape - Doc  Document number: # US47290521

IDC FutureScape: Worldwide Future of Work 2022 Predictions

By: 

  • Amy Loomis, Ph.D. Loading
  • Laura Becker
  • Cushing Anderson
  • Juliana Beauvais
  • Maureen Fleming Loading
  • Mick Heys Loading
  • Phil Hochmuth Loading
  • Shannon Kalvar Loading
  • Keith Kmetz Loading
  • Marianne Kolding
  • Wayne Kurtzman Loading
  • Marci Maddox Loading
  • Matthew Merker
  • Holly Muscolino Loading
  • Sandra Ng Loading
  • Deepan Pathy
  • Joseph C. Pucciarelli
  • Lisa Rowan
  • Alexandros Stratis
  • Hayley Sutherland Loading

Content



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Table of Contents


  • IDC FutureScape Figure

    • Figure: IDC FutureScape: Worldwide Future of Work 2022 Top 10 Predictions

  • Executive Summary

  • IDC FutureScape Predictions

    • Summary of External Drivers

    • Predictions: Impact on Technology Buyers

    • Prediction 1: By 2024, 80% of G2000 Will Use AI/ML-Enabled "Digital Managers" to Hire, Fire, and Train Workers in Jobs Measured by Continuous Improvement, But Only 1:5 Will Realize Value Without Human Engagement

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 2: By 2023, G2000 LOB Employees Will Use Tools to Automate Their Own Work Using Codeless Development, But 90% of These Programs Will Fail Without Supporting COE and Adoption Methodology

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 3: 40% of G2000 Will See 25% Improvement in Information Usage by 2026 Due to Investments in Intelligent Knowledge Networks That Turn Structured/Unstructured Data into Findable and Actionable Knowledge

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 4: By 2023, Digital Transformation and Business Volatility Will Drive 70% of G2000 Organizations to Deploy Remote or Hybrid-First Work Models, Redefining Work Processes and Engaging Diverse Talent Pools

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 5: 70% of Enterprise Businesses Will Have Extensively Invested in Diversity, Equality, and Inclusion Data, Tools, and Benchmarking by 2024 to Define Recruitment and Human Capital Strategies

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 6: By 2023, 60% of G2000 Businesses Will Deploy AI- and ML-Enabled Platforms to Support the Entire Employee Life-Cycle Experience from Onboarding Through Retirement

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 7: DX-Related IT Skill Shortages Will Affect 90% of Organizations by 2025, Costing Over $6.5 Trillion Globally Through 2025 Due to Delayed Product Releases, Reduced Customer Satisfaction, and Loss of Business

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 8: By 2025, 90% of New Commercial Constructions/Renovations Will Deploy Smart Facility Technology Supporting Flexible Workplaces and Sustainably Improving Occupant Experiences and Operational Performance

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 9: By 2023, 70% of Connected Workers in Task-Based Roles Will Use Intelligence Embedded in Adaptive Digital Workspaces from Anywhere to Engage Clients/Colleagues and Drive Enterprise Productivity

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

    • Prediction 10: G1000 Firms Will Use Intelligent Digital Workspaces with Augmented Visual Technologies (Hardware/Software) in 8:10 Regularly Scheduled Meetings by 2024 to Enable High-Performance Distributed Global Teams

    • Associated Drivers

    • IT Impact

    • Business Impact

    • Guidance

  • Advice for Technology Buyers

  • External Drivers: Detail

    • The Future Enterprise — Thriving in a Jungle of Agile Innovation

    • Embracing Digital First — New Strategies for Complexity and Ubiquity

    • The Velocity of Connectedness — The Future Is Data in Motion

    • Intelligence on Demand — Navigating the Torrent of Data

    • Environmental and Social Responsibility — A New Stakeholder-Driven Imperative

    • Workforce Outlook — Redefining Teams, Reinventing Models, and Rethinking Leadership

  • Learn More

    • Related Research