Information:
When a folder is added to the PaperPort Desktop, hidden files and subfolders are added to the folder and may include the following:
- PPThumbs.ptn: Contains information needed by PaperPort to display thumbnail images.
- PPThumb.ptn2: Contains information needed by PaperPort to display thumbnail images.
- PP11Thumbs.ptn: Contains information needed by PaperPort to display thumbnail images. *PaperPort 11 and later
- PP11Thumb.ptn2: Contains information needed by PaperPort to display thumbnail images. *PaperPort 11 and later
- maxdesk.ini: Contains folder structure information such as the order/location of files on the desktop (thumbnail view.)
- maxdesk.ini2: Contains folder structure information such as the order/location of files on the desktop (thumbnail view.) *PaperPort 11 and later
- PPMetadata.bin: "View Text" metadata is stored in this file if the box next to "Do not save text data from image files for 'View Text'" is unchecked under the "Option > Tools > All-in-One Search" menu.
- SearchVerity: This folder contains information related to the All-in-One Search. It exists in the top-level PaperPort folders only.
The user may want to remove these files/folders for one or more of the following reasons:
- Removed the folder from the Folders pane and no longer use it with PaperPort.
- Thumbnails are no longer displayed correctly (PaperPort will recreate the PPThumb.ptn and PPThumb.ptn2 files the next time the folder pane or PageView is displayed.)
- View Text is no longer displaying the document's content correctly (PaperPort will recreate PPMetadata.bin on the next "View Text".)
- PaperPort has been uninstalled.
Caution: Removing these files may result in a loss of keywords or other personalized information.
The following steps detail how to delete these files:
- Close PaperPort.
- Open Windows Explorer to navigate to and then open the shared, network folder.
- To display hidden files in Windows, click "Tools > Folder Options", and then in the "View" tab, enable the "Show hidden files and folders" option and clear the "Hide protected operating system files" check box.
- Delete the PPThumbs.ptn, PPThumbs.ptn2, maxdesk.ini, maxdesk.ini2 and PPMetadata.bin files, if they exist.
- If the folder is a top-level PaperPort folder, delete the subfolder named "SearchVerity" if it exists.