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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers like the performance and ease of use of the mobile application. They mention that it works well, has an intuitive interface, and is easy to download and use. Customers also appreciate the appearance. However, some customers are disappointed with freezing. Opinions are mixed on connectivity, speed, and streaming.
AI-generated from the text of customer reviews
Customers like the performance of the mobile application. They say it works fairly well, works as advertised, and works well with Fire TV. Some customers also mention that it's superb and simple device that can do a great deal.
"...Was very skeptical. Turns out, it was fairly easy to install - and it works! Already had the Firestick in use...." Read more
"Thanks Amazon for adding a browser and making it work quite well with the standard remote..." Read more
"Works better than anticipated.Would give 5 Stars if I didn't have to work at installing on to my other Amazon sticks...." Read more
"This is a really nice web browser. It works well, but it needs a better bookmarking system, with functional images in the bookmarking system, for..." Read more
Customers find the mobile application easy to use. They mention that it has an intuitive interface, easy instructions, and is convenient to use with Kindle. Some say that the process is easy and they were able to use the browser right away.
"...Was very skeptical. Turns out, it was fairly easy to install - and it works! Already had the Firestick in use...." Read more
"...It is a Real Browser, and it is quick. Easy instructions...." Read more
"i haven’t used it yet to do much browsing, however it is easy to use and seems to load pages quickly...." Read more
"...Cumbersome and unintuitive, Amazon really needs to re-think, and, at the very least, re-work, this embarrassment of a product." Read more
Customers like the appearance of the mobile application. They say the interface is better looking, sleek, and convenient than the one of FireFox. They also love the graphics, saying they look sharp and cool.
"...Haven't used it all that much, but it seems like a clean, uncluttered, competent browser." Read more
"...The interface it creates is much better looking and more convenient than the one of the FireFox...." Read more
"...Right now, the images don't really exist. Just funny icons without photo thumbnails...." Read more
"...They look sharp!" Read more
Customers are mixed about the connectivity of the mobile application. Some mention it's a great browser for TV, and a good option for browsing and viewing YouTube videos. However, others say that the signal keeps dropping out, and the Firefox App on Amazon Fire is buggy. They also say it'll stop receiving the wifi and they'll have to unplug the device.
"...Oh yes, I'd like the YouTube app back too. It was a very good option for browsing/viewing YouTube videos." Read more
"A great browser for TV--far better and more intuitive and responsive than the nightmarish equivelants on the the gaming platforms and the clunky..." Read more
"...Cumbersome and unintuitive, Amazon really needs to re-think, and, at the very least, re-work, this embarrassment of a product." Read more
"...This is a great addition to the Amazon Fire TV. I was concerned when it was announced that the YouTube app would no longer work on the Fire TV...." Read more
Customers are mixed about the speed of the mobile application. Some mention it works fine with no lag, offers greater speed and variety, and is responsive. However, others say it's a bit tricky and slow. They also mention that it keeps stopping and lagging.
"...Slow, unresponsive...not typical of the rest of my Fire TV Stick apps...." Read more
"...What puts Silk in first place for me is the smooth interaction and a little more settings customize than Firefox...." Read more
"...It’s a bit tricky and kind of slow, but at least it works for my needs. My smart tv doesn’t have amazon!..." Read more
"...The device will become unresponsive or very slow. Clearing the data sometimes fixes it, but not all of the time...." Read more
Customers are mixed about the streaming. Some mention that it enables them to watch YouTube through the browser, and is great for streaming online Church services and the morning news. However, others say that there really isn't a way to stream videos from other websites like YouTube or that Webcast never should the video.
"...easier to use a browser on a handheld device, but this is good for watching a web video on a big screen and I find it sometimes works better than..." Read more
"...Only downside is I can't screencast stuff from my phone, but I actually like the little up-down-left-right letter navigation thing for searches, so..." Read more
"...system, but this Silk works well and is easy to use and runs all the video from the web I could throw at it, from Mozart to porrn...." Read more
"I like the ability to watch things such as utub and church services on my smart tv rather than my wife and I trying to look at a laptop screen I did..." Read more
Customers are dissatisfied with the freezing of the mobile application. They mention that it freezes more often than not, causes other apps to freeze, and constantly freezes when streaming porn. Some say that the browser works well, but it sometimes stalls out or just leaves a blank screen.
"...It freezes more often than not." Read more
"...For that end, it works fairly well, however, it will on occasion stall out or just leave a blank screen - I'm not sure if that's the fault of the..." Read more
"...Only the audio. After 10 minutes the browser froze my screen. i unplugged the fire stick from the wall to get the fire stick to respond again...." Read more
"...for what it is, internet access when there is no other options, freezes on occasion...." Read more