DenGro Reviews

23  Excellent
TrustScore 4.5 out of 5

4.6

In the CRM Provider category

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Reviews 4.6

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Rated 5 out of 5 stars

Great system for lead management

Great system for tracking and managing our leads. Easy to use. The team are always on hand to answer any questions, Louise is excellent.

Date of experience: 08 February 2024

Reply from DenGro

Thanks Lucy, great to hear the team at Smmmile are loving how easy DenGro is to use!


Rated 5 out of 5 stars

The best CRM system!

We started using Dengro in October 2018 and absolutely love it! We had systems in place to track every new patient lead and contact lists for various other reasons. Although effective, this was time-consuming to manage and could be tricky for everyone to understand fully. Now we have all of this and more, ALL in one place, and automated. It is so much simpler to manage, making it possible for every team member to be involved, and updating Dengro happens daily as part of our reception protocols so we never fall behind. Well done and thank you Dengro!
(Can't wait for if / when the App is developed!)

Date of experience: 09 January 2019

Reply from DenGro

Thanks so much for the review - really appreciate the positive feedback and glad it's proving so useful in practice.


Rated 5 out of 5 stars

Promising platform with good support.

Currently using this to manage my leads for my surgery and bespoke CRM. Gives me great control and certainly helps transform more leads into consultations. Also like the fact the team respond to my questions and are keen to implement suggestions. Will hopefully use for a long time into the future.

Date of experience: 08 December 2016


Rated 5 out of 5 stars

Absolutely fantastic software

Absolutely fantastic software and very easy to use! we have been very happy with it so far and can track all our leads easily and in one place. Sara has been fantastic at assisting us in setting everything up and cannot recommend Dengro enough :)

Date of experience: 24 June 2020

Reply from DenGro

Thanks Sachin, it's been a pleasure working with the team and getting the practice on-board!


Rated 5 out of 5 stars

DenGro is a must have for every…

DenGro is a must have for every practice. The most effective new lead managing system. Professional, pre-written nurture massages that are sent out to potential patients and the best part is its all automated. Easy to use and provides a framework for all your staff. You can monitor the effectiveness of staff and identiry training needs. DenGro helps with reporting on my lead source and location, this has help my practice growth and provides an insight into my marketing performance. I can highly recommend Dengro. Absolute 5 stars.

Date of experience: 30 October 2018

Reply from DenGro

Thanks Erika - really appreciate you taking the time to feedback. Glad it's proving useful in practice.


Rated 5 out of 5 stars

Increasing business already!

I have only just begun to use this system for improving our practice patient journey and it makes such a huge difference to our business already. We can act on a query 24hours a day and ensure our patients are not waiting for the team to get in touch when we open! it i sdefinately something I would recommend!!

Date of experience: 15 February 2021

Reply from DenGro

Thanks Gillian! Great to hear it's making such a difference in practice for you.


Rated 5 out of 5 stars

Definitely the way forward 😊

I have only been using dengro for 1 month and I am loving our new way of tracking all our patient journeys. It's so easy to use and louise is very helpful if needing any assistance. I am super excited to work in a more efficient way. I highly recommended 👌.

Date of experience: 24 February 2021

Reply from DenGro

Thanks Sheree, so pleased you are finding DenGro helps you so much in tracking those patient journeys.


Rated 5 out of 5 stars

Awesome system and team

Been with dengro for 6 months now and I have to say its a really great way of keeping track of your leads, we used to use spreadsheets but then started looking at a number of different systems and Dengro by far was a the best, its very intuative and the workflow is perfect for the dental industry. The best part of it all though is the customer service, onboarding was amazing and whenever I need help they are always on hand to help. I deal with louise who is super patient and helpful, cant recommend her and the team enough.

Date of experience: 18 August 2023

Reply from DenGro

Thanks Adhnan for such a wonderful review. Really glad to hear you are seeing the benefits DenGro offers over spreadsheets!


Rated 5 out of 5 stars

Great for our group of practices

I’m the network coordinator across our group and I was looking for something that would give me a simple view of leads and their status across the group from day to day. DenGro is brilliant for this. The automated messages save us all time and have definitely helped with conversion and the simple dashboard and layout means everyone in the team finds it easy to use. All our leads are now in one place and everyone can access them!

The online support is great too, so if anyone in the team has a question it’s answered quickly. We’re looking forward to using it across more of our treatments.

Date of experience: 08 December 2016


Rated 5 out of 5 stars

I think this programme is absolutely…

I think this programme is absolutely brilliant, it tells me everything I need to know, before we had this programme I had no idea which lead had been followed up and some would definitely slip through the net. Thank you Dengro.

Date of experience: 04 October 2018

Reply from DenGro

Thanks Erica - really pleased it's useful for you and the practice.


Rated 5 out of 5 stars

I use dengro for two practices in…

I use dengro for two practices in London and I have found it is a great way of tracking our patients' journeys and acts as an excellent diary system. Our new patient base has increased significantly as a result!

Date of experience: 24 March 2021

Reply from DenGro

Thank you Malcolm, great to hear DenGro has made such a difference to your patient numbers!


Rated 5 out of 5 stars

I used Dengro remotely as a New Patient…

I used Dengro remotely as a New Patient Coordinator. It is great for tracking my new enquiries- setting up chases and monitoring the patient journey. It is great as is linked up to our Social Media campaigns so these enquiries are automatically added to Dengro. It is very user friendly would highly recommend.

Date of experience: 07 September 2021

Reply from DenGro

Thanks Emily, great to hear that you are finding it so useful for tracking your enquiries!


Rated 5 out of 5 stars

Excellent service

Excellent service, staff are quick to get back to you and super helpful! Makes it so much easier to track your leads, and easy to use so all staff can use it. Definitely recommend.

Date of experience: 07 January 2019

Reply from DenGro

Thanks for taking the time to leave a review, Jasvinder. Really pleased it's helping in practice.


Rated 5 out of 5 stars

Powerful and actionable insight

DenGro is a fantastic and innovative tool that is adding a real competitive advantage to the way our media spend is planned and optimised.

Using DenGro allows us to view the journey of an enquiry made to a dental practice, which means we can follow each lead's progress carefully and analyse what's working best.

Layering this with marketing automation within DenGro is serious power. Highly recommended.

Date of experience: 12 December 2016


Rated 5 out of 5 stars

I have been using Dengro for a couple…

I have been using Dengro for a couple of months now and it is the best tool I have used for tracking leads :) would highly recommend!

Date of experience: 19 October 2022

Reply from DenGro

Thanks so much for your review, it's great to hear that you are finding it so helpful!


Rated 5 out of 5 stars

Great Service

Great Service, Great support and a willingness to tackle any issues we come across

Date of experience: 25 August 2020

Reply from DenGro

Thanks for the 5 stars Neil, delighted we've been able to help!
- The DenGro Practice Support Team


Rated 5 out of 5 stars

good to use something to collate our…

good to use something to collate our leads and they are responsive to our communications

Date of experience: 26 June 2020

Reply from DenGro

Thanks for leaving the review team! It's great that you're finding DenGro useful in practice and that our Practice Support team are always there to help!