The best way to prevent disruptions during your OnZoom event is to familiarize yourself with OnZoom's security options and to only enable the features necessary to conduct your event. In addition, you can report an Attendee for inappropriate behavior or for being disruptive. This will help ensure that all of your Attendees will have a happy and safe experience.

This article covers:

• How to prepare to start your event
• How to use best practices for event disruption during your event
  • Prevent annotation on presentation
  • Mute all Attendees' microphones
  • Prevent Attendees from changing their names
  • Prevent Attendees from unmuting themselves
• How to delete messages sent in chat during an event
• How to report a user who causes a disruption

Prerequisites for preventing an OnZoom event disruption

• Pro, Business, Enterprise, or Education account
• Zoom Events license
• Stripe or PayPal Business account is required to create paid events
• Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
• Zoom mobile app for Android or iOS: Global minimum version or higher

How to prepare to start your event

Start your event 5 to 10 minutes before the scheduled time (before Attendees join) to check your event's security settings (set when you created the event) and to verify that the Attendees' settings are set how you want. You can change the settings at any time during the event, but it is best to confirm your settings before Attendees join.

OnZoom's default settings are set to the highest level of security to help prevent disruptions during your event.

If you select or include a Meeting event type, before the start of your OnZoom event, be sure to:

• Disable Attendees can change screen names: If enabled, attendees will be able to change their display name during your event.
• Disable Attendees can share their screen: If enabled, attendees will be able to share their screen during your event at their discretion.

Note: You can review these security options by reviewing the event's security settings.

How to use best practices for preventing event disruption during your event

Note: The following features are all disabled by default.

Prevent annotation on presentation

You can prevent Attendees from annotating on your presentation if you share your screen.

1. Click Share Screen .
2. Click More  in the meeting controls.
3. Click Disable Annotation for Others.

Mute all Attendees' microphones

You can prevent disruptive sounds from Attendees' microphones during your event by muting all Attendees' microphones.

1. Click Participants  in the meeting controls.
2. At the bottom of the Participants window, click the ellipses .
3. Click Mute Participants/Attendees upon Entry.

Prevent Attendees from changing their names

You can prevent Attendees from changing their names during your event.

If you select or include a Meeting event type/session in your event/summit, to prevent Attendees from changing their names during your event:

1. Click Security in the meeting controls.
2. Under Allow participants to, click Rename Themselves to remove the check mark.

If you select or include a Webinar event type/session in your event/summit, to prevent Attendees from changing their names during your event:

1. Click Participants  in the meeting controls.
2. At the bottom of the Participants window, click the ellipses .
3. Click Allow Attendees to Rename Themselves.

Prevent Attendees from unmuting themselves

In addition to muting Attendees upon entering your event, you can also prevent Attendees from unmuting their microphone during your event.

If you select or include a Meeting event type/session in your event/summit, to prevent Attendees from changing their names during your event:

1. Click Security in the meeting controls.
2. Under Allow participants to, click Unmute Themselves to remove the check mark.

If you select or include a Webinar event type/session in your event/summit, to prevent Attendees from changing their names during your event:

1. Click Participants  in the meeting controls.
2. At the bottom of the Participants window, click the ellipses .
3. Click Allow Attendees to Unmute Themselves.

How to delete messages sent in chat during an event

You can delete messages and files sent by users in the in-meeting chat window. After deleting a user's message, you will have the option to report that specific user to the Zoom Trust and Safety team to evaluate any misuse of the platform and block the user if necessary.

To delete a message from the in-meeting chat box during an event:

1. In the event controls bar, click the Chat icon to open the in-meeting chat window.
2. Hover your mouse over the chat message you want to delete.
3. Click the ellipses .
4. Click Delete.

How to report a user who causes a disruption

After you delete a user's message from the in-meeting chat window during an event, you will have the option to report that Attendee to the Zoom Trust and Safety team to evaluate any misuse of the platform and block the user if necessary.

Note: The option to report a user only appears after you have deleted a user's message from the in-meeting chat window during your event.

To report a user from the in-meeting chat window :

1. Click ⚑ Report [Attendee's Name]; a dialog box will appear.
2. In the Who do you want to report? box, confirm the name of the user who you want to report.
3. In the What happened? box, select an option from the dropdown menu.
4. (Optional) Check Include desktop screenshot if you want to provide a screenshot with the report.
5. (Optional) Click View Screenshot.
6. Click the Submit button.