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Abstract:
Survey data gathered from 471 professionals and managers in 62 companies in North America were used to test a motivational model of microcomputer usage. The model synthesized prior research findings and proposed that perceived usefulness, perceived fun/enjoyment, and social pressure would motivate increased use of microcomputers by professionals and managers. Results provided substantial support for the proposition that perceived usefulness (rather than perceived fun or social pressure) is the principal motivator. The findings also demonstrated that perceived complexity is a key intervening variable linking the antecedent variables (skills, organizational support, and organizational usage) with the three motivational variables. The results also suggested that skills play a critical role in affecting microcomputer usage. Skills directly promote microcomputer usage and influence usage through their effects on perceived usefulness, perceived enjoyment, and social pressure. The findings of the study contribute to an expanded understanding of the factors that promote microcomputer usage and also have important implications for the management of information systems.
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Notes on contributors
Magid Igbaria
Magid Igbaria is a Professor of Information Science at the Claremont Graduate School and at the School of Management, Tel Aviv University. He recently spent a year as a Visiting Professor of Decision Sciences at the University of Hawaii at Manoa. Formerly, he was a Professor of MIS at the College of Business and Administration at Drexel University and lectured at the University of Waikato in New Zealand, and at Tel Aviv University, Hebrew University, and Ben-Gurion University in Israel. He holds a B.A. in statistics and an M.A. in information systems and operations research from Hebrew University; he received his Ph.D. in computers and information systems from T el Aviv University. He serves as an associate editor of MIS Quarterly and ACM Transactions on Information Systems, and on the editorial board of other journals. He has published articles on computer technology acceptance, IS personnel, management of IS, economics of computers, compumetrical approaches in IS, and international IS in Applied Statistics, Behaviour & Information Technology, Communications of the ACM, Computers & Operations Research, Decision Sciences, Decision Support Systems, Information & Management, Information Systems Research, Journal of Management Information Systems, Omega, MIS Quarterly, and others. His current research interests focus on computer technology acceptance, the virtual workplace, information economics, the economic impact of IS, IS personnel, gender and race differences in IS, and cross-cultural differences in IS.
Saroj Parasuraman
Saroj Parasuraman received her Ph.D. in organizational behavior from the State University of New York at Buffalo and is currently Professor of Management at Drexel University. Her research encompasses stress, coping, and psychological well-being of professionals in different occupations, career development of women and minorities, and behavioral issues in the acceptance and use of computerized information systems. Her current research interests include work—family linkages, the role of social support processes in influencing work—family role dynamics, and entrepreneurial careers. Dr. Parasuraman’s research has been published in leading academic journals including the Academy of Management Journal, Journal of Vocational Behavior, Journal of Organizational Behavior, Work and Occupations, Group and Organization Studies, Journal of Management, Journal of Organizational Behavior Management, Organizational Behavior and Human Decision Processes, MIS Quarterly, Journal of Systems Management, and International Journal of Man-Machine Studies. She is co-editor (with Jeff Greenhaus) of a forthcoming book, Work and Family in a Changing World: A Multiple Stakeholder Perspective. Dr. Parasuraman is a member of the Academy of Management and serves on the Editorial Review Board of the Journal of Vocational Behavior.
Jack J. Baroudi
Jack J. Baroudi is an Associate Professor of Information Systems at New York University’s Stem School of Business. He received his bachelor’s degree in quantitative methods from Boston University and his M.Phil. and Ph.D. in computer applications from New York University. Professor Baroudi’s research interests include the management of information systems personnel and their careers. His articles have appeared in Communications of the ACM, Journal of Management Information Systems, MIS Quarterly, Office: Technology and People, and Computer Personnel.