Papier Reviews

Name: Papier
Rating: 4.71

4.7 Rating 14,666 Reviews

94 %

of reviewers recommend Papier

Info

4.7

Based on 14,666 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Phone:

01164647180

Email:

support@papier.com

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Anonymous

Anonymous // 01/01/2019

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“I love my wellness Journal. On my 11th one. I use it every day.”

Helpful Report

Posted 2 hours ago

“Beautiful card received for a loved one, so many designs and prints at a great price! Will definitely shop here again!!”

Helpful Report

Posted 4 hours ago

“I never got my planner in the mail and the support is not helping me with my order. They just keep telling me to wait and wait.”

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Posted 6 hours ago

“The notebook I received was very beautiful but the only complaint I have is that I had paid extra for shipping so it would get here in time for my friend's birthday and the package arrived 2 days later. I was very disappointed to have to go to her birthday party empty-handed.”

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Posted 7 hours ago

“I'm pretty disappointed in the service and quality. I ordered personalised samples and got very random different ones. The overall look was not as impressive as it seems online and the metallic foils don't shimmer as much as I thought they would.”

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Posted 10 hours ago

“I really love the colour as it's my favourite and this will great”

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Posted 16 hours ago

“I messed up the spelling on my custom made planner and Nicole at the support team was so helpful and fast and made sure I was able to re-do my design for free”

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Posted 1 day ago

“This is my fourth year purchasing a planner from Papier and I couldn't be happier with their quality and service!”

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Posted 1 day ago

“I love Papier's daily planner! The habit tracker and meal planner specifically are such helpfuls tool. I've really transformed my days with this planner and on top of that there are such beautiful and fun designs to choose from! Papier products are a little way that I romanticize my to-do list. It's a little bit of a splurge for me to buy their products, but the quality is simply excellent and it's worth every penny, every time.”

Helpful Report

Posted 1 day ago

“I love the journals! Very high quality. My only gripe is the shipping cost to Canada and my recent shipment had border charges. I unfortunately cannot recommend if you live in Canada due to all the extra costs. I will have to find another brand unfortunately going forward.”

Helpful Report

Posted 1 day ago

Thanks for your valuable feedback here, Joel - I'll certainly pass this on to be considered going forwards! Papier CS Team

Posted 1 day ago

“Love love love Papier diary’s, the colours, the quality, the layout - all divine !”

Helpful Report

Posted 1 day ago

“I loved the design that fit the theme of my event. They arrived looking exactly like I had wished. However I think there should be more font options. Also the envelope font should be offered in more colors and fonts to create a uniform look to the invitation.”

Helpful Report

Posted 1 day ago

Thanks for your valuable feedback regarding our font options, Amanda - I'll definitely pass this on! Papier CS Team

Posted 1 day ago

“I noticed this years mid year planner has one less bookmark and the paper is off yellow and seems thinner.”

Helpful Report

Posted 1 day ago

So sorry to hear about the disappointment with your planner, Veronica! I can confirm the paper received will be 90gsm as per the product page, but availability of the exact paper we source can differ due to global supply chain changes. I'll definitely pass your feedback on here! Papier CS Team

Posted 1 day ago

“Fantastic service. Had a problem with my delivery (Royal Mail issue). Emailed Papier, prompt reply and resolution.”

Helpful Report

Posted 2 days ago

“Excellent quality and service”

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Posted 2 days ago

“I am very pleased with my stationery. The quality is excellent! I will definitely order again and highly recommend Papier to anyone!”

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Posted 2 days ago

“Love Papier. It's more expensive than some other brands but everything is beautiful and of great quality.”

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Posted 2 days ago

“Lovely cards made by papier, really made an impression! Will definitely use again!”

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Posted 3 days ago

“Beautiful cards and a very quick and efficient service, I love it! I’m not using as much as I did as I feel like the prices are not as competitive as they were. However it’s still worth for these gorgeous cards.”

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Posted 3 days ago

“This was my first purchase from Papier, and I was very happy with the outcome! I took a bit of a risk, purchasing customized items, but I was pleasantly surprised. Both the recipients loved their items and both had wonderful reactions! I will be purchasing from here again.”

Helpful Report

Posted 3 days ago

Papier is rated 4.7 based on 14,666 reviews