Drowning in IT Tickets? We’ve got just the thing for you. Meet SysAid Copilot⬇️ https://lnkd.in/deekSvZD
SysAid
Software Development
Tel Aviv-Yafo, Israel 28,918 followers
SysAid is on a mission to liberate organizations by putting AI to work for them and their people.
About us
SysAid is on a mission to liberate organizations by putting AI to work for them and their people. We orchestrate service management across organizations with generative AI that taps into specialized data accumulated from thousands of customers and millions of users. With zero setup requirements, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues. With intelligence and ease infused into the workday, productivity thrives so that employees can focus on what they're meant to do, and organizations are free to fulfill their purpose. With over 5,000 customers, SysAid partners with organizations ranging from small businesses to Fortune 500 enterprises across 140 countries. For more information, please visit www.sysaid.com
- Website
- http://www.sysaid.com
External link for SysAid
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Tel Aviv-Yafo, Israel
- Type
- Privately Held
- Founded
- 2002
- Specialties
- IT Help Desk, Knowledge Base, Asset Management, ITIL Change, Incident, Problem Management, SLA /SLM, IT Benchmark, Patch Management, Remote Control, End-User Portal, Monitoring, Mobile Device Management (MDM), Live Chat, Password Reset, Mobile Apps, Tasks & Projects, Service Automation, Customer Support, SaaS, Service Management, ITSM, Generative AI, Conversational AI, and Chatbot
Products
![Click here to view SysAid]()
SysAid
Service Desk Software
SysAid Copilot is a comprehensive, Next-Gen ITSM platform that lets organizations deliver exceptional service, automagically. It comes ready for action with the AI Chatbot for end-users delivering always-on, 24/7 service. Our AI Emailbot, AI Author, AI Insights, AI Intelligent Categorization, AI Emotion and AI Case Summarization will boost your productivity by 20%, all with ZERO setup required. Learn more: https://www.sysaid.com/it-service-management-software/sysaid-copilot
Locations
Employees at SysAid
Updates
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Want to know the real impact of AI in service management? Then join our upcoming event! - Our experts, including renowned IT strategist Roy Atkinson, will dive deep into the good, the bad, and the REAL challenges of AI in Service Management ✨ - Plus, you'll hear a real-world success story from Chris Long of Dornan Engineering on overcoming AI hurdles and delivering exceptional service. -Get a sneak peek at the future with our AI Chatbot for Agents, powered by #SysAidCopilot👀 Register now: https://lnkd.in/dVxbYKbt #AI #ITSM #webinar #SysAid Hilly Noy Francis Li
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Spring is here and so are SysAid's new badges! We couldn't be prouder to make some space in our virtual trophy cabinet for these shiny new badges! Getting this recognition is a fantastic validation that our customers truly recognize all the hard work we put into making SysAid amazing. Capterra GetApp Software Advice TrustRadius SourceForge Slashdot Check out our latest awards ↘️
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📣 🥁 Huge news! We've just upgraded #SysAidCopilot with the groundbreaking GPT-4o language model from OpenAI. Check out our CEO Avi Kedmi's post for all the exciting details ⬇
I’m excited to share that we've just upgraded SysAid Copilot with the latest version of OpenAI! This update uses the powerful GPT-4o model, one of the most advanced large language models available. So, what does this mean for you? GPT-4o is super fast at processing information and generating responses, making the SysAid Copilot Chatbot twice as speedy! But speed isn't everything – this translates to a much smoother user experience. We've seamlessly integrated GPT-4o into SysAid Copilot, so you can experience the benefits of this cutting-edge technology right away. The team at SysAid takes care of the behind-the-scenes work, so you can focus on what truly matters – unlocking your full potential for productivity. At SysAid, we're constantly looking towards the future of AI, always striving to be at the forefront of breakthroughs. This upgrade is just the beginning, and we can't wait to bring you even more cutting-edge features that will empower you and your team to achieve So, see how SysAid Copilot can catapult your productivity like never before! #GenAI #GPT-4o
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🔎 SysAid Copilot Close-Up Ever worried about your AI Chatbot going rogue? Well, SysAid Copilot has your back with its built-in guardrails. Think of them like a safety net, making sure everyone interacts smoothly and sensitive info stays confidential. SysAid Copilot comes with eight built-in guardrail rules. AI admins can fine-tune them, keep the ones they like, tweak them a bit, or even remove them entirely! ✨ Oh, and here's a little secret: we're revealing one of SysAid Copilot's superpowers every week —stay tuned to see its full potential unfold! #SysAidCopilotCloseUp #AIITSM #SysAidCopilot
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🎉We've got some incredible news to share. SysAid has just been officially certified as an ITIL 4 Accredited Tool Vendor by PeopleCert! This might sound technical, so what does it mean for you? Our tools are built to help you succeed with IT service management. They not only follow the latest ITIL best practices, but they also make it easier to put them into action. So, ditch the struggle of finding the right tools and focus on what matters - unleashing your full potential for productivity. #ITSM #ITIL #ToolVendorAccreditation #SysAid
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Did you know Employee Experience goes beyond just making employees happy? It significantly impacts productivity, retention, and even recruitment! Our IT guru, Joe the IT Guy, dives deep into this topic in his latest blog. Learn more about: - The true cost of a poor employee experience -Why focusing solely on happy employees isn't enough - How to leverage Employee Experience data to improve business outcomes Check it out and empower your IT team to deliver an exceptional employee experience: https://lnkd.in/dC4-7RcB #SysAid #ITSM #EmployeeExperience #JoeTheITGuy
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🎉We're thrilled to announce that SysAid has been recognized as a top product for ticket management in Capterra's latest report! A big part of this success is thanks to our amazing customers! Here's what one of our customers has said, "managing incidents with SysAid's multiple channels, like email, has been a breeze for our team!" We're so grateful for the fantastic reviews and continued support. Together, we’re helping organizations unlock their full potential for productivity! See the report: https://lnkd.in/dFiWb2Gn #SysAid #ITManagement #CapterraTopProducts
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📣🆕 Big news - our Monthly Product Update Newsletter has just landed on LinkedIn! Our latest edition dives into the newest SysAid features, upcoming releases, and a demo of our AI Chatbot via Microsoft Teams! Check it out now ⬇️ #SysAid #ProductUpdates
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🔎 SysAid Copilot Close-Up Ready to take your productivity and accuracy to the next level? 🚀 With SysAid Copilot’s Data Pool, you’ll unlock a whole new world of possibilities! You can train the AI Chatbot with insights from knowledge base articles, internal data, and past tickets, plus verified external sources, links, and docs. The result? Recommendations that are not just relevant, but 100% unique to YOUR organization! 🌐 ✨ Oh, and here’s a little secret: we’re revealing one of SysAid Copilot's superpowers every week —stay tuned to see its full potential unfold! https://lnkd.in/d-ynYVeA #SysAidCopilotCloseUp #AIITSM #SysAidCopilot