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Abstract

Introduction: There is a gap in the literature on the role of Hispanic peer facilitators (PFs) in online peer-support communities for Hispanics with diabetes. This paper explores bilingual Hispanic PFs’ training experiences and their perspectives on their role in a continuous glucose monitoring and online peer support intervention for people with type 2 diabetes. Methods: We conducted semi-structured interviews with five PFs. A three-stage triangulation of qualitative data using inductive and deductive reasoning was used for the data analysis. Results: We grouped emerging themes into three categories: (a) technical and practical training needs and experiences, (b) building connections through shared diabetes experience, and (c) challenges and benefits of being a PF, such as helplessness, to further support participants and find motivation for their diabetes management. Conclusion: Successful peer facilitation requires more than technical knowledge. PFs need additional communication skills and psychosocial training on diabetes distress, anxiety, and depression. PFs may derive personal benefits in managing their own diabetes and making positive lifestyle changes from participating in an online peer support community.

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Article first published online: May 23, 2023
Issue published: December 2023

Keywords

  1. chronicity-diabetes mellitus type 2
  2. coaching
  3. peer connector
  4. Latin cultures
  5. online

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© The Author(s) 2023.
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PubMed: 37221843

Authors

Affiliations

Nancy A. Allen, PhD, ANP-BC, FADCES
University of Utah College of Nursing, Salt Lake City, UT, USA
Michelle L. Litchman, PhD, FNP-BC, FADCES, FAANP
University of Utah College of Nursing, Salt Lake City, UT, USA
Deborah A. Greenwood, PhD, RN, BC-ADM, CDCES, FADCES
University of Utah College of Nursing, Salt Lake City, UT, USA
Ashley Ng, PhD
Department of Dietetics, Human Nutrition, and Sport, La Trobe University, Bundoora, VIC, Australia
Ana Sanchez-Birkhead, PhD, WHNP-BC
University of Utah College of Nursing, Salt Lake City, UT, USA

Notes

Nancy A. Allen, University of Utah College of Nursing, 10 South 2000 East, Salt Lake City, UT 84112, USA. Email: [email protected]

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