Video conferencing software can be utilized by users in diverse locations to conduct live conferences. The solution can transmit text, audio, and video. The main benefit is you can interact with users anywhere in the world and thus reduce travel costs. The software allows users to collaborate and share files. Two participants can use a point-to-point system while a multi-point solution is needed if the number of participants exceeds two. Your computer needs to be equipped with a microphone, headphones, and a web camera to use video conferencing software. Show more Advanced systems offer features such as the capability to record meetings, real-time screen sharing, and remote desktop control. Other useful functionality include mobile access, encryption, and cloud storage. Read our reviews of the leading video conferencing systems in the market for more information and you can give special consideration to RingCentral which our review team rates as the best app in this category. Show less
In order to come up with this ranking of best Video Conferencing Software we have researched 209 different solutions currently present on the market, comparing their features, ease-of-use, client support, offered integrations with other systems and mobile support with our patented SmartScoreTM rating algorithm. This list has been prepared by Nestor Gilbert, our B2B expert dedicated to the Video Conferencing Software category.
CloudRank™ system is a unique algorithm that our research team uses to evaluate Video Conferencing Software solutions in a detailed and accurate way. The Summer 2022 edition of the ranking was prepared by Jenny Chang, our leading expert in the field of Video Conferencing Software, who has authored 1380+ product reviews in this category. The goal of CloudRank™ is to present an unbiased, multi-layered perspective on Video Conferencing Software, considering a wide range of metrics and factors, and educating potentiala customers about both opportunities and challenges associated with each piece of software.
In order to achieve full objectivity the position in our CloudRank™ is based on:
We’ve calculated a score for each product based on the average experience shared by our users in their product reviews and arranged the list in three tiers. You can see the methodology below on how the calculations were made.
Regardless of their tier, all products included in our CloudRank™ are popular, quality products considered top-performers by our team of experts. Make sure you read a more detailed review of each solution to find one that will work best for your specific needs and budget.
Show lessMARKET POSITION
A score between 1 and 10 based on popularity and market reach of each product.
TOTAL score
A score between 1 and 10 based on the average of our Expert Score and User Score.
Market Position
A score between 1 and 10 based on popularity and market reach of each product.
Total Score
A score between 1 and 10 based on the average of our Expert Score and User Score.
CloudRank™ tier
Based on product's total score.
Rising Star
Contender
Front Runners
Here is a list of all 25 Video Conferencing Software solutions evaluated with our CloudRank™ analysis. We have compared their features, user satisfaction, market presence and other key factors in an in-depth analysis you can find below:
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Our report covered 25 most popular products from the Video Conferencing Software category. We’ve analyzed their features, performance, integration, customer support, pricing, and several other key buying factors and combined it with feedback from user reviews to come up with the current list of best solutions:
Zoom is a cloud video-conferencing platform that can be used for video conferencing meetings, online classes, and webinars. The platform features a simple interface with high usability regardless of the users’ tech background. Its tool set includes HD audio and video conferencing, one-on-one meetings, group video conferences with up to 100 participants on the free version, screen sharing, the ability to record meetings, and automatic transcriptions. Zoom offers integrations to over 1,000 business apps to extend Zoom’s business functionalities. The platform also provides bot integrations that can be programmed to automate tasks such as setting up online meetings and generating links, sending summaries of meetings and recording links, and handling chat queries from attendees.
Zoom offers cross-platform messaging, allowing users to attend meetings on the desktop client, the mobile app, or the browser client. Zoom meeting rooms and breakout rooms work as holding areas for meeting attendees and smaller meeting rooms to break larger groups into. Other features that have garnered high ratings for CloudRank include Telepresence used with Immersive View, giving participants the look and feel of being in the same room. The mobile app is also well-loved by users getting high ratings for its responsiveness.
Zoom is free to use with meetings set at a 40-minute limit on the free plan. Subscription plans are available in four tiers — Basic Plus, Pro, Business, and Enterprise. Monthly rates start at $39 per month per user while Enterprise plans are quote-based.
Most users of Video Conferencing Software solutions confirm that in most cases these tools allow them to reach the following business goals:
The Summer 2022 version of the report includes a total of 25 Video Conferencing Software products that were compared and analyzed by our team. We selected them based on the following factors:
Video conferencing changed the way people meet across the globe. It made the world a little bit smaller and now more than ever due to the Covid-19 crisis, the demand for robust video conferencing software is needed. With video conferencing, businesses can cut travel costs by 30%, while 92% of B2B marketers use these tools in their core marketing tasks.
On-the-go access to video chat is a huge convenience for a lot of businesses, whether online or in the office. Video conferencing technology is making mobile usage a priority now more than ever. Below are some of the top trends in video conferencing technology.
New streaming software offers live video editing, allowing users to create post-production effects during a live video call.
Video conferencing solutions such as Zoom and Skype already offer features supporting green screen and virtual backgrounds and are actively adding more live editing capabilities. Expect to see more basic video apps that will support live video editing in the future.
Source: Owllabs.com
Since the average meeting runs for about an hour, companies can’t afford to have ineffective meetings. Although there are various non-technical ways employers can improve the productivity of their meetings, we will most likely see more video meeting solutions that offer productivity tools integrations such as video clipping, translation, video clipping, and file sharing in order to help their users to maximize their video conference meetings.
In fact, the most beneficial communication between virtual teammates includes face-to-face meetings (93%), conference calls (93%), and video conferencing (84%).
Source: SearchUnified Communications
Software vendors introduced room versions of their desktop and mobile apps while hardware vendors similarly designed devices and bundles designed to run these room apps.
Users want to make calls in their meeting and huddle rooms using the same service, workflow, and interface they use every single time. They don’t want to have to learn how to use a new meeting room system. In 2022, expect vendors to work harder on a deeper development level to improve meeting experience.
As remote work operations have become part of the normal work environment, video conferencing software solutions serve as the enabler that undergirds the arrangement, a technological necessity rather than an option, for corporate communication and business continuity. While video conferencing is definitely not a new concept and the technology that enables it has been around for decades, the adoption and usage of software solutions with video conferencing capabilities have skyrocketed to record-breaking levels as revealed by various video conferencing statistics.
Despite the vast number of available video conferencing applications—some specifically designed for business purposes and some for general video communication use—choosing the right application that suits your business operations can be a daunting challenge. This is where we can help you as we guide you through the fundamentals of video conferencing software and some of the best applications in this category.
The majority of popular video conferencing software solutions come at a price but they also usually offer new users a free trial or free demo. We recommend that you take advantage of these offers from video conferencing software providers in order to get a firsthand experience of the app’s interface and features.
It is, however, important to note that free trials often come with limited tools, but enough for potential users to get a feel of how a video conferencing solution works and determine if it is worth upgrading to a premium plan. One of the leading video conferencing software solutions that offer free trial is RingCentral, an application that has received high marks from our SaaS experts as well as its actual users in our video conferencing software reviews.
Video conferencing software solutions cater to the following types and sizes of businesses:
Below are some of the leading video conferencing software:
The different types of videoconferencing systems can be categorized based on their deployment and the type of service provided by the vendor:
Different video conferencing software may have their unique sets of tools to offer, but here are some of the core features a good video conferencing solution must have:
Video conferencing solutions offer business organizations tons of benefits, such as the following:
The latest trends in video conferencing focus on elevating user experience to further simulate in-person communication, as well as leveraging technology to further enhance productivity and collaboration.
Just like other forms of technology, video conferencing software has its vulnerabilities. Here are some of them:
The cost of video conferencing platforms varies and caters to all business types and sizes. Depending on the vendor’s pricing model, users can opt for a standard subscription-based service or a one-time purchase. Some vendors also offer more freedom and flexibility by allowing their clients to tailor their own video conferencing software based on the available tools, features, and add-ons they offer.
Furthermore, there are free video conferencing solutions like ZohoMeeting, but please bear in mind that free versions often come with limited functionalities. Paid monthly subscription plans can start for as low as $2/user per month (Skype) or as high as $50 (Zoom).
Video conferencing takes the center stage when it comes to technology that helps improve the remote work experience. While this technology is definitely not new, businesses and professionals are incorporating modern video conferencing solutions to further improve the communication, collaboration, and productivity of those working remotely during the pandemic.
In a post-pandemic world, the adoption of video conferencing platforms continues to grow as remote work has become part of the new normal business operations. But with growing demand also comes growing expectations. Because of this, software developers and vendors work restlessly to continue to improve the functionality and security of video conferencing software and deliver top-grade service to businesses and remote workers.
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First, be clear about the reasons why you want to use a SaaS product. You should also have a good understanding of your existing infrastructure and business processes. This information will assist you to easily integrate the SaaS software with your existing infrastructure without any problems.
The second consideration is a follow up to the first one. Ask yourself what you want the SaaS solution to do for your firm. Then, be clear about the functionality the software should have. For instance, if you want enhanced data collaboration between different business sections you need a system that can be accessed by multiple users. However, if you want a resourceful system that is similar to an on-premise program, you need to invest in a SaaS software that can be accessed by only a few users at a time.
After you select a suitable vendor, do not sign an agreement before you take a good look at the Service Level Agreement (SLA). The SLA will clearly describe what the SaaS vendor is offering and the reimbursement they will pay if they do not deliver the agreed services. Read and understand the SLA thoroughly to recognize what you are getting into and to avoid issues later.
The best video conference software is RingCentral Video, which gives users all the web conferencing needs that they would need, from screen sharing to team messaging, on top of its core video conferencing services.
RingCentral Video allows you to host HD video conference calls for up to 500 people. No matter where you’re from, you can easily hold virtual meetings using your smartphone, computer, tablet, and telepresence room systems. With its ability to host up to 10,000 attendees, RingCentral Video can also work effectively for webinars and conference presentations.
Cost-wise, RingCentral Video offers a free version that supports unlimited 1-to-1 meetings and group meetings of up to 40 minutes. Paid subscriptions provide 24/7 call support and free minutes for its Call Me and Call Out features.
Video conferencing software has proved to be a viable alternative to in-person meetings. It also offers a number of tangible benefits. These include the following:
Video conferencing software features a number of functions that make it easier and more convenient to
Whiteboard. This feature provides a medium where participants can write, draw, elaborate, and present supporting ideas for their points.
Video streaming. This ensures meetings are streamed in real time via the internet so everybody stays on the same page.
Two-way audio and video – Helps participants to interact easily as they both can hear and see input and broadcast output similarly.
Record & playback ability. Like regular meetings, recording the entire meeting for transcription and minutes is a convenient feature that lends support to notes.
Private text chat. This lets one participant communicate discreetly with another participant for any clarifications or questions during meetings.
Presentation streaming. Provides the ability to broadcast a presentation in real time that everybody can see.
On-demand webcasting. This option allows real-time webcasting of the meeting when the occasion demands.
Electronic hand-raising. This addresses the situation where everybody wants to talk at the same time. An alert is flashed to show whenever a person wants to take center stage.
Chat /messaging. This lets you communicate with individuals or the entire group via text simultaneous with the video meeting.
Application sharing. Same as file sharing, the software lets you share apps to get everybody on board.
Virtual background. This handy feature lets you replace your actual background (which may not be presentable at the moment) in favor of ready-to-use backdrops that are more befitting for conference calls.
Gone are the days when video conferencing entailed a production-like setup and a certain amount of time to start up the system. Today’s versions are a matter of connecting to the network and, in many cases, just making sure your mobile phone is turned on.
Zoom only requires the meeting caller to have an account. The participants invited do not need to sign up or have an existing account.
Lifesize doesn’t require downloads or signups to start, as it only requires you to have a meeting link in order to join the teleconference. In addition, the software easily integrates with your productivity and calendar software so you don’t have to miss a schedule.
Flock works with multiple devices and works like a productivity app where you can create teams or group channels so you can arrange group calls and share files in a more organized way.
While most video conferencing software solutions have free versions, these are mostly limited versions of the program and will require you to pay to experience full functionality.
Skype offers fully functional video conferencing for up to 50 people absolutely free.
RingCentral Video offers a free version that allows unlimited 1-on-1 calls and up to 40 minutes on group calls of up to 100 participants.
WebEx does not require signups as well to join meetings. The free plan gives you meetings with screen sharing with up to 100 participants. If you need to share files or apps, transcribe minutes, or assign alternate hosts, you’ll need a paid plan.
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