Dan.com Reviews

6,445  Great
TrustScore 4 out of 5

4.2

In the Online Marketplace category

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Reviews 4.2

6,445 total


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Rated 5 out of 5 stars

Absolutely brilliant Alan at the…

Absolutely brilliant Alan at the Manchester branch looked after me I couldn’t asked anymore

Date of experience: April 16, 2024

Reply from Dan.com

Hello Ashlee,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Great again

Another superb experience using Dan as a seller, offer from buyer accepted today, I provided the AUTH code, domain transferred and money paid to me in around an hour. Fantastic experience keep it up Dan.

Date of experience: April 12, 2024

Reply from Dan.com

Hello JR,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

Great experience

Great experience. Not the first time using DAN.com. Legit, Smooth, Simple. I continue to use this marketplace and recommend to all.

Date of experience: April 04, 2024

Reply from Dan.com

Hello Alex,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 4 out of 5 stars

honest and attitude reflected me always who I am

I always to push myself to the edge to make ready for struggle at anything I face. kindly trust that every abilities can be brought up by ourself with consistency
empathy, strength that transforms from emotions, and passions. Outermost is attitude ,self respect, with honest to achieve the goals,no matter what your goal is, please keep mine above, get it from my whole life experiences. Cheers! All

Date of experience: December 15, 2023


Rated 1 out of 5 stars

scammers

Never do business with this. they steal domain names and you can buy them back at a higher price.
Be smart and never do business with such companies.
together we can fight this!!!!

I've lost my company domain for 4 years now.
they continue to hold him.

strato will sell your domain to hum if you cancel your website.
the moving code did not work and had already been sold when contacted

Date of experience: April 22, 2024

Reply from Dan.com

Hello Dippsy Brownie,

Thank you for your feedback and for the opportunity to clarify that we do send renewal notices to customer for upcoming renewals. If you let a domain name expire, it is possible for someone else to register the domain name after it expires and then list it for sale. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM



Rated 1 out of 5 stars

Blackmail business model. Avoid at all costs.

It's a really dodgy scam. As part of Go-Daddy and 123-reg, these guys will remove your bank details off your domains in your 123-reg account and then not send you renewal emails. When the renewal then fails they will remove your domains and put them up for sale at ridiculous amount so money and refuse to give them back.

UPDATE - DAN.com have stated they have tried to contact me through Trustpilot. literally no contact at all. 123-reg gave me their legal contact. This is indirect blackmail.

Further Update - These guys are now trying to get my review removed. As a company they decided to take my domain, decided to not give it back and try and sell it back to me and then decided to feign ignorance. They are now deciding to try and have my review removed. I refuse to contact them further. This is why Trustpilot exists so hopefully this will not be removed.

Date of experience: April 22, 2024

Reply from Dan.com

Hello Danny,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. I can confirm that Trustpilot has sent you an email requesting more information. The email you were sent from Trustpilot was a request for more information so that we can look into this further for you. We look forward to hearing from you!

My thanks,
JM


Rated 5 out of 5 stars

Fantastic domain management and sales…

Fantastic domain management and sales platform, superb domain landing pages and excellent support team. Dan.com are the best! truly.

Date of experience: March 28, 2024

Reply from Dan.com

Hello Hussein,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Dan.com has been excellent in brokering…

Dan.com has been excellent in brokering my domain deals. I have been using them for the past 3+ years - and I have had no issues whatsoever.
They protect domain buyers from any form of financial loss whilst also ensuring transparency and efficiency in their conduct.

If you ever want to buy a domain and in need of a broker - Dan.com is your plug!

Date of experience: December 19, 2023

Reply from Dan.com

Hello Celesta,

Thank you for your feedback. We are very glad to hear that you received such great service from us. We look forward to helping again in the future and thank you for being a Dan.com customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Excellent

team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: December 05, 2023


Rated 5 out of 5 stars

Good Communication - overall felt safe

Good Communication from the Dan team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: August 15, 2023


Rated 2 out of 5 stars

Arkido Web Bangalore

Arkido is a leading web development company, We have been working in various parts of the World and have been delivering the best quality websites to our clients for 16 years! Our effective Web Development strategies involve domain name selection, web server suggestion and account creation along with the domain name purchase and setup. We can help you get to the ground level of local businesses and grow better while eventually gaining visibility online.
Address-1st Floor, Kristal commercial complex
Kristal Agate, and Jasper
Kasavanahalli Main Rd, Bengaluru
Karnataka
560035
09900934186

Date of experience: April 11, 2024


Rated 4 out of 5 stars

They lack one thing Which Sedo have …

When weighing Sedo against Dan for domain transactions, the absence of country views on Dan is a notable drawback. I hope Dan integrates this feature in the future for a better user experience. Despite this, I lean towards Dan over Sedo due to its unique advantage of allowing payments in the currency of choice, a feature Sedo lacks. Additionally, while Sedo provides detailed website traffic insights, including countries of origin and the referring URLs, Dan could improve by incorporating such analytics. Overall, Dan's flexible payments make it my preferred choice for domain transactions.

Date of experience: February 22, 2024

Reply from Dan.com

Hello Haret,

Thank you for your feedback and the input for how we can improve. We would like to better understand your suggestion and have sent an email through Trustpilot to request more information for contact. We will be sure to share this information with our leadership to submit as a customer requested improvement.

My thanks,
JM


Rated 5 out of 5 stars

No complaints

No complaints! keep up the good work, Very professional. I will send you over my site shortly, which has an excellent selection of dot com domain names for acquisition. Can you email me a broker contact?

Best Regards,

Patrick

Date of experience: July 30, 2023


Rated 5 out of 5 stars

Good, friendly service

The communication via Dan was good. I had an issue with not receiving emails and they were very quick in helping me sort it out.

The owner of the domain explained why he couldn't accept my first offer, and I think that was very detailed and thorough.

Date of experience: August 07, 2023


Rated 5 out of 5 stars

Domain name purchase

I purchased a domain name from Dan.com. It was A very smooth transaction, best of all I was traveling at the time and was unable to respond right away, they sent new reminders with “Links” included and I was able to complete every thing I needed to do on my end to complete the transaction. Great customer service.

Date of experience: August 01, 2023


Rated 5 out of 5 stars

HD binoculars

From making my initial purchase with this company to receiving the product the whole experience has been brilliant . The speed of delivery was outstanding and the product itself is excellent . Big hands up and well done from myself

Date of experience: September 30, 2023


Rated 5 out of 5 stars

The service was straight forward and…

The service was straight forward and the process was easy. Full disclosure I have no frame of reference as this was my first domain purchase, but it was a simple transaction. I had my website up and running the day the transfer was complete.

Date of experience: July 30, 2023


Rated 5 out of 5 stars

Excellent

Excellent! Superb customer service, helped guide us through the domain transfer with ease. I would definitely use Dan for future domain needs. Thank you for creating a process that is easy for your customers to navigate.

Date of experience: August 20, 2023