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May 9, 2008 3:19 PM PDT

Netflix Watch Now: Missing too much popular content

Netflix screenshot

March of the Penguins: the only movie in Netflix's top 100 that you can stream

(Credit: CNET Networks)

The "Watch Now" feature on Netflix is a great idea: instant access to thousands of movies and TV shows, available for instant streaming to your browser at the touch of a button. There's just one big problem: despite an advertised library of over 8,000 titles, very few of them seem to be movies or TV shows that I want to watch.

Out of 41 titles currently in my queue, only 4--The King of Marvin Gardens, Das Boot, The Good German, and Pickup of South Street--are available to be streamed. OK, fine--my taste for older movies is probably throwing things off. Surely plenty of newer, more popular movies are available to be streamed, right?

Wrong. A quick survey of the site's top 100 list (and the top 25 list for each genre) reveals that little more than 5 percent of the site's most popular movies and TV shows are available for streaming. For instance, March of the Penguins is the only movie in the top 100 that's available for streaming (and it's also one of the 4 streamable documentaries). Meanwhile, several key genres have no streaming titles in the top 25, including action, children, comedy, drama, horror, musicals, romance, sci-fi, and thrillers.

Percentage of Watch Now selections available from top Netflix titles (Credit: CNET)

Given the on-the-fly nature of such most popular lists, these numbers will no doubt fluctuate a bit. And Netflix has definitely been building up the Watch Now library--there is, believe it or not, a better selection than there was a few months earlier. But it seems clear that the Watch Now library is going to remain woefully underpopulated for the near future--and it's unclear how much Netflix can do about it.

Unlike buying bulk orders of DVDs for its disc-by-mail business, the Watch Now queue is determined by the deals it can cut with studios. And while those same studios will let the likes of Apple and Vudu offer a decent selection of download-to-own movies on their respective streaming boxes--often available the same day as the DVD release--they seem far less willing to negotiate deals that will allow most services (with the possible exception of cable video-on-demand) day-and-date streaming rentals on a pay-per-view basis.

Netflix Watch Now is currently only available to subscribers on Windows PCs using Internet Explorer. The company has hinted that the service will be coming to Macs by the end of 2008. Indeed, a recent demo of Microsoft's Silverlight technology showed that--theoretically, anyway--the company could deliver high-quality on-demand video streams to Macs--using the Firefox browser, no less!--replete with a variety of social networking and interactivity that bests current DVD offerings. And Netflix has also confirmed that four hardware partners (one of which is LG) are scheduled to release a "Netflix box" by year's end, which will allow the Watch Now library to be viewed directly on your TV--no computer necessary. But until Netflix is able to negotiate deals for a wider range of compelling content--something far better than the five percent of its most popular titles that it's currently offering--the Watch Now feature will remain more a gimmick than a compelling service.

What do you think: do you enjoy the offerings on the Netflix Watch Now feature? Or do you opt for competing offerings such as Hulu, iTunes, CinemaNow, or Vongo?

E-mail John P. Falcone

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John P. Falcone covers home theater and network entertainment products. He's been writing for CNET since 2002.

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by DUDEITSSHOE (1 comment ) May 9, 2008 4:32 PM PDT
It's basically like the free movies on Comcast onDemand... with few exceptions, it's just a random collection of stuff that they were able to offer for free. The cool thing about it, though, is that when I'm craving just watching something and I'm flipping through the listings, I'll find stuff that either I like and haven't seen in decades, or stuff I would like but had never heard of... It's not great, but it's not a bad service, either.
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by ofmyony (296 comments ) May 9, 2008 6:13 PM PDT
I enjoy the watch now feature. I think they have a better selection than the reviewer suggest, I have no problem finding something to watch when the time comes. Sure the major releases are not on the site, the same time as they are released to dvd, but from time to time they do release smaller releases to the site about the same as dvd. There are very popular movies, tv series and documentaries, music and sports etc. and no commercials, just as it should be.

I think the quality is good, with a high speed internet connection and I like that they have a instant viewing queue, where you can save your selections and if you have a dvid selection it will give you an option to watch it in the watch now category as soon as its available. I recommend it, while it is still pretty new, it is much better than the competition and it comes with your plan, no added charge!
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by mamyint (15 comments ) May 11, 2008 2:05 AM PDT
The lack of Mac functionality absolutely sucks!
I thought this feature was an added benefit to opening a Netflix account. Don't get me wrong...I LOVE NETFLIX. It is an excellent service with great customer service and prompt delivery of movies.
BUT...
Watch Now sucks. And since I use a Mac, it is utterly worthless and useless to me. What a disappointment...
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by iptydafu (11 comments ) May 11, 2008 3:51 PM PDT
The small number of movies available as Watch Now, isn't the problem. The problem is the insane restrictions they place on viewing the few titles they have on there that anyone would want to watch. -A PC running windows. -That has the most current version of MediaPlayer installed. -And Internet Explorer. -Etc. etc. And even then, chances are it won't play! -The feature is a non-starter. I have no idea why they continue to push it, given that I don't know anyone who can use the damn thing.
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by sarahaz1975 (1 comment ) May 12, 2008 9:49 PM PDT
You only have 40 movies in your queue? Why not do a check of someone who has more in their queue, like the max? I always keep 400 movies in my queue. I did a quick check of my queue and I about 4% are available as a Watch Now flick. I agree the software restrictions for viewing the movies are bad. But it's not Netflix's fault. Personally I use Firefox and there isn't a media player out their that Netflix could use to play the movies in Firefox without actually buying the software. Netflix is working on their own settop box. This could be there way of testing out movie speeds, etc. online in order for them to build a better box for the public.
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by jbf1974 (2 comments ) May 13, 2008 3:18 AM PDT
I use the Netflix instant view everyday. I have never had a technical problem nor a problem finding somethign to watch. They have complete tv series for lots of great shows like Friday Night Lights, Heros, etc. They also have lots of great shows from the History Channel, Discovery Channel, Showtime and more. I have my computer hooked to a 42" LCD and use a Logitech Dinovo Mini remote control. It works out so well that i don't have cable, satelite, or antenna. Everythign I watch comes off Netflix or ABC online.
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by unbrandedd (1 comment ) July 16, 2008 1:17 PM PDT
I recently purchased the Netflix TV box and i could not be happier with it. The interface is simple and use and I even went as far as switching to the most basic cable package (I have barely turned on my TV since then). However, most of what i find on the instant view list are movies that would be on TV anyway. I mostly just catch up on TV shows or watch ones that were on networks I never paid for. If the list were to improve, this system would be perfect. Right now though, without better titles, I can't say that it's truly worth it to buy the nextflix box.

However, with the combination of sites like HULU and the Roku TV box, you don't really need to have cable, anyway.
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by dgibb2000 (2 comments ) March 7, 2009 9:51 AM PST
I use the instant streaming on XBOX, and i realize there has been much more movies added to the instant feature, but it still sucks. I just cancelled. When they get more content i will sign up again. For now block buster is better with instore exchanges.
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by slc0274 (1 comment ) December 29, 2009 6:19 PM PST
netflix streaming selections is horrible!!!dont waist your time unless your looking for 3 year old titles.
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by traffic011 (1 comment ) June 25, 2010 3:08 AM PDT
From the time i purchased it and start using it, until now it gave me 0% problem..
<a href="http://1000dollarpaydayloan.com">$1000 payday loan</a>
by FrustratedNetflixMember (1 comment ) January 9, 2011 3:22 PM PST
Amazing, almost two years after this article the Netflix "Watch Now" selection still stinks. I am looking for a new service...any recomendations?
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