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Measuring Engagement: Theoretical Perspectives and Practical Approaches

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Employee Engagement in Nonprofit Organizations

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Abstract

By now, it is clear that highly engaged and committed nonprofit stakeholders—employees, volunteers, boards of directors, and community members—can enhance productivity, innovation, performance, service outcomes, and local and global impact. What is less clear is how exactly to measure whether employees are indeed engaged and meaningfully contributing to a nonprofit organization’s mission and objectives in measurable ways.

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Notes

  1. 1.

    https://www.qualtrics.com/experience-management/employee/measure-employee-engagement/

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Author information

Authors and Affiliations

  1. Lakehead University, Orillia, ON, Canada

    Kunle Akingbola

  2. University of Rhode Island, Kingston, RI, USA

    Sean Edmund Rogers

  3. Freeman College of Management, Bucknell University, Lewisburg, PA, USA

    Melissa Intindola

Authors
  1. Kunle Akingbola
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  2. Sean Edmund Rogers
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  3. Melissa Intindola
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Correspondence to Kunle Akingbola .

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Akingbola, K., Rogers, S.E., Intindola, M. (2023). Measuring Engagement: Theoretical Perspectives and Practical Approaches. In: Employee Engagement in Nonprofit Organizations . Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-08469-0_8

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