متطلبات وموارد الوظيفة بوصفها سابقة إجهاد: نموذج الاعتدال الوسيط للمشاركة في العمل والتحكّم في الوظيفة

المؤلفون

DOI:

https://doi.org/10.36394/jhss/15/1/13

الكلمات المفتاحية:

متطلبات العمل، الانخراط في العمل، التحكم في العمل، الإجهاد، النواتج النفسية

الملخص

هدفت الدراسة الحالية إلى التحقق من العلاقة بين مصادر العمل ومستوى الإجهاد ونتائجه وأثر الانخراط في العمل والتحكم به كمتغيرات وسيطة للعلاقة بين المتغيرات المستقلة والتابعة على عينة من المدرسين في جامعة الدمام, باستخدام المنهج الوصفي والمنهج الارتباطي، إذ طبقت الدراسة على مدرسي الجامعة البالغ عددهم 217 مدرساً, والذين تم اختيارهم عشوائياً. حيث أشارت النتائج الى أنه يوجد علاقة مباشرة بين متطلبات العمل و مستوى الإجهاد لدى عينة الدراسة. كما أشارت النتائج إلى وجود أثر جزئي للمتغير الوسيط والدخيل للعلاقة بين المتغيرات المستقلة والتابعة. بناءً على نتائج الدراسة, تم الإشارة إلى بعض التوصيات والتطبيقات المستوحاة من نظرية ونموذج مصادر ومتطلبات العمل.

المراجع

Ahsan, N., Abdullah, Z., Fie, D., & Alam, S. (2009). A study of job stress on job satisfaction among university staff in Malaysia: Empirical study. European Journal of Social Sciences, 8, 121-131.

Allen, N. & Meyer, J. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49, 252-276.

https://doi.org/10.1006/jvbe.1996.0043 DOI: https://doi.org/10.1006/jvbe.1996.0043

Ashforth, B., & Lee, R. (1990). Defensive behavior in organizations: a preliminary model. Human Relations, 43, 621-48.

https://doi.org/10.1177/001872679004300702 DOI: https://doi.org/10.1177/001872679004300702

Bakker, A., & Demerouti, E. & Verbeke, W. (2004). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328.

https://doi.org/10.1108/02683940710733115 DOI: https://doi.org/10.1108/02683940710733115

Beehr, T. (1998). Research on occupation stress: An unfinished enterprise. Personnel Psychology, 51, 835-844.

https://doi.org/10.1111/j.1744-6570.1998.tb00741.x DOI: https://doi.org/10.1111/j.1744-6570.1998.tb00741.x

Chand, P. & Monga, O. (2007). Correlates of job stress and burn out. J.Com. Gui. Res., 24(3): 243-252.

Creswell, J. (1994). Research design qualitative & quantitative approaches. London: SAGE Publications.

Daniels, K., Beesley, N., Cheyne, A., & Wimalasiri, V. (2008). Coping processes linking the demands-control-support model, affect and risky decisions at work. Human Relations, 61 (6), 845-874.

https://doi.org/10.1177/0018726708093543 DOI: https://doi.org/10.1177/0018726708093543

Evers, W. & Tomic, W. (2003). Student's perceptions of the incidence of burnout among their teachers. Research in Education, 69, 1-15.

https://doi.org/10.7227/RIE.69.1 DOI: https://doi.org/10.7227/RIE.69.1

Fako, T. (2010). Occupational stress among university employees in Botswana. European Journal of Social Sciences, 15(3), 313-326.

Fan, X., Thompson, B., & Wang, L. (1999). The effects of sample size, estimation methods, and model specification on SEM fit indices. Structural Equation Modeling. DOI:10.1080/10705519909540119.

https://doi.org/10.1080/10705519909540119 DOI: https://doi.org/10.1080/10705519909540119

Frese, M. (1999). Social support as a moderator of the relationship between work stressors and psychological dys-functioning: A longitudinal study with objective measures. Journal of Occupational Health Psychology, 4, 179-192.

https://doi.org/10.1037/1076-8998.4.3.179 DOI: https://doi.org/10.1037/1076-8998.4.3.179

Gillespie, N., Walsh, M., Winefield, A., Dua, J., & Stough, C. (2001). Occupational stress in universities: Staff perceptions of the causes, consequences and moderators of stress. Work & Stress, 15, 53-72.

https://doi.org/10.1080/02678370117944 DOI: https://doi.org/10.1080/02678370117944

Goldberg, D. (1978). Manual of the general health questionnaire. Slough, England: National Foundation for Education Research.

Hakanen, J., Bakker, A., & Schaufeli, W. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43, 495-513.

https://doi.org/10.1016/j.jsp.2005.11.001 DOI: https://doi.org/10.1016/j.jsp.2005.11.001

Hallberg, U. & Schaufeli, W. (2006). Same" but different? Can work engagement be discriminated from job involvement and organizational commitment? European Psychologist, 11(2), 119-127.

https://doi.org/10.1027/1016-9040.11.2.119 DOI: https://doi.org/10.1027/1016-9040.11.2.119

Harter, J., Schmidt, F. & Hayes, T. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87, 268-279.

https://doi.org/10.1037/0021-9010.87.2.268 DOI: https://doi.org/10.1037/0021-9010.87.2.268

Hopkins, V. & Gardner, D. (2012). The mediating role of work engagement and burnout in the relationship between job characteristics and psychological distress among lawyers. New Zealand Journal of Psychology, 41(1), 59-68.

Huang, I., Chen, G., Huang, Y., & Yang, C. (2009). The moderating effects of self-efficacy between job demand-control model and Psychological well-being.

Huda, B., Rusli, B., Naing, L., Tengku, M., Winn, T., & Rampal, K. (2004). A Study of Job strain and Dissatisfaction among Lecturers in The school of Medical Sciences University Sains Malaysia. Southeast Asian Journal Tropic Medical Public Health. 35(1).

https://doi.org/10.1177/101053950401600106 DOI: https://doi.org/10.1177/101053950401600106

Idris, M. (2011). Over time effects of role stress on psychological strain among Malaysian public university academic. International Journal of Business and Social Science, 2(9), 154-161.

Janssen P., De-Jonge, J., & Bakker, A. (1999). Specific determinants of intrinsic work motivation, burnout and turnover intentions: A study among nurses. Journal of Advanced Nursing, 29, 1360-1369.

https://doi.org/10.1046/j.1365-2648.1999.01022.x DOI: https://doi.org/10.1046/j.1365-2648.1999.01022.x

Jones, F., & Bright, J. (2001). Stress: Myth, theory, and research. Harlow, England: Pearson.

Karasek, R. (1979). Job demands, job decision latitude and mental strain: Implications for job redesign. Administration Science Quarterly, 24, 285-307.

https://doi.org/10.2307/2392498 DOI: https://doi.org/10.2307/2392498

Karatepe, O. (2012). Job resources, work engagement, and hotel employee outcomes: A time-lagged analysis. Economic Research-Ekonomska Istrazivanja, 25(3), 644-665.

https://doi.org/10.1080/1331677X.2012.11517527 DOI: https://doi.org/10.1080/1331677X.2012.11517527

Kebelo, K., & Rao, A. (2012). Role stressors as predictors of psychological strain among academic officers of Ethiopian higher education institutions. Journal of the Indian Academy of Applied Psychology, 38(2), 367-373.

Landsbergis, P., Schnall, P., Belkic, K., Baker, D., Schwartz, J., & Pickering, T. (2001). Work stressors and cardiovascular disease. Work, 17, 191-208.

Lazarus, R. & Folkman, S. (1984). Stress, Appraisal, and Coping. New York: Springer.

Lee, R. & Asforth, B. (1996). A meta-analytic examination of the correlates of the three dimension of job burnout. Journal of Applied Psychology. 81, 123-133.

https://doi.org/10.1037/0021-9010.81.2.123 DOI: https://doi.org/10.1037/0021-9010.81.2.123

Leiter, M., & Maslach, C. (1998). Burnout. In H. friedman (Ed.), Encyclopedia of mental health (pp.202-215). New York: Academic Press.

Meyer, J. & Allen, N. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA: Sage Publications.

https://doi.org/10.4135/9781452231556 DOI: https://doi.org/10.4135/9781452231556

Neuman, W. (2004). Basics of social research: Qualitative and quantitative approaches. Boston: Pearson Education, Inc.

O'Driscoll, M. & Beehr, T. (1994). Supervisor behaviors, role stressors and uncertainty as predictors of personal outcomes for subordinates. Journal of Organizational Behavior, 15, 141-155.

https://doi.org/10.1002/job.4030150204 DOI: https://doi.org/10.1002/job.4030150204

Posig, M., & Kickul, J. (2003). Extending our understanding of burnout: Test of an integrated model in nonservice occupations. Journal of Occupational Health Psychology, 8(1), 3-19.

https://doi.org/10.1037/1076-8998.8.1.3 DOI: https://doi.org/10.1037/1076-8998.8.1.3

Rath, J. (2011). Moderating role of justices perception in the relationship between stressors and strain. Unpublished Master Thesis, San Jose State University.

Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86(5), 825-836.

https://doi.org/10.1037/0021-9010.86.5.825 DOI: https://doi.org/10.1037/0021-9010.86.5.825

Rizzo, J., House, R. & Lirtzman, S. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.

https://doi.org/10.2307/2391486 DOI: https://doi.org/10.2307/2391486

Rodriguez, I., Bravo, J., & Peiro, J. (2001). The demands-control-support model, locus of control and job dissatisfaction: A longitudinal study. Work & Stress, 15(2), 97-114.

https://doi.org/10.1080/02678370110066968 DOI: https://doi.org/10.1080/02678370110066968

Robson, C. (1993). Real World research: A resource for social scientists and practitioners researcher. Blackwell, Oxford.

Safari, T., Othman, A., & Abdul-Wahab, M. (2011). The role of leadership practices on job stress among Malay academic staff: A structural equation modeling analysis. International Education Studies, 4(1), 90-100.

https://doi.org/10.5539/ies.v4n1p90 DOI: https://doi.org/10.5539/ies.v4n1p90

Saks, A. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(6), 600-619.

https://doi.org/10.1108/02683940610690169 DOI: https://doi.org/10.1108/02683940610690169

Sarah-Genevieve, T., Claude, F., & Austin, S. (2013). The moderating role of autonomous motivation in the job demands-strain relation: A two sample study. Motiv Emot, 37, 93-105. Doi 10.1007/s11031-012-9290-9.

https://doi.org/10.1007/s11031-012-9290-9 DOI: https://doi.org/10.1007/s11031-012-9290-9

Schaufeli, W., & Bakker, A. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behaviour, 25, 293-315.

https://doi.org/10.1002/job.248 DOI: https://doi.org/10.1002/job.248

Schaufeli, W., Bakker, A., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire. Education and Psychological Measurement, 66(4), 701-716.

https://doi.org/10.1177/0013164405282471 DOI: https://doi.org/10.1177/0013164405282471

Schaufeli, W., Leiter, M., Maslach, C. & Jackson, S. (1996) MBI-General Survey, in Maslach Burnout Inventory manual (3rd edn.) (Eds.) C. Maslach, S.E. Jackson & M.P. Leiter, Consulting Pyschologists Press: Palo Alto, CA.

Schaufeli W., Maslach C., & Marek T, (1993). Professional Burnout: Recent Developments in Theory and Research. Washington, DC: Taylor & Francis.

Seligman, M., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55(1), 5 -15.

https://doi.org/10.1037/0003-066X.55.1.5 DOI: https://doi.org/10.1037/0003-066X.55.1.5

Spector, P. & Jex, S. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology. 3(4), 356-367.

https://doi.org/10.1037/1076-8998.3.4.356 DOI: https://doi.org/10.1037/1076-8998.3.4.356

Terry, D. & Jimmieson, N. (1999). Work control and employee well-being: A decade review. In C. L. Cooper & I. T. Robertson (Eds.). International Review of Industrial and Organizational Psychology, 95-148. Chichester, West Sussex, England: John Wiley & Sons.

Wall, T., Jackson, P., Mullarkey, S., & Parker, S. (1996). The demand-control model of job strain: A more specific test. Journal of Occupational and Organizational Psychology, 69, 153-166.

https://doi.org/10.1111/j.2044-8325.1996.tb00607.x DOI: https://doi.org/10.1111/j.2044-8325.1996.tb00607.x

Weisberg, J. (1994). Measuring Workers' Burnout and intention to leave. International Journal of Manpower, 15(1), 4-14.

https://doi.org/10.1108/01437729410053590 DOI: https://doi.org/10.1108/01437729410053590

منشور

2018-06-30

كيفية الاقتباس

[1]
جديتاوي م., "متطلبات وموارد الوظيفة بوصفها سابقة إجهاد: نموذج الاعتدال الوسيط للمشاركة في العمل والتحكّم في الوظيفة", HSS, م 15, عدد 1, ص 17–43, 2018, doi: 10.36394/jhss/15/1/13.