Update: Almost 3 months of ownership.Eufy reached out unprompted and offered to replace this vac, which I gladly accepted. Due to their excellent customer service I have increased my rating from 1 to 2. I own many eufy products, this one just wasn't up to the past performances I've experienced.The one thing this did do well at was clean carpet, when it wasn't throwing errors for my boundary strips/vents or fireplace. My hardwood floors and tile it really struggled with and after the 2nd firmware upgrade, it finally stopped giving the "Error 64: Dust container not insert" and became better at finding the base to charge. Not 100% but definitely a marked improvement.I'm still nowhere near pleased enough to keep it. I cuss at it repeatedly throughout the day, my wife and in-laws now simply ignore it when it gets stuck. I have already had to assist it twice today while writing this edit.....3rd just hit. \sigh AND IT'S THE SAME VENT!I'm really hoping the next one is better.Pros:Self-emptyCons: Pretty much everything else.Mapping: The mapping function is nice as you can see where the robot has been and if it runs out of battery before it finishes cleaning, it will pick back up from relatively close to where it left off (most of the time). However when the battery is depleted, it bounces around the house looking for the charger just like the previous models. Even though the charger location is on the map that the robot created, the robot apparently doesn't know where that is and bounces around for 5 mins or so looking for it. Due to my house not being an open floor plan, it rarely makes it back to the charger on its own, roughly 85% of the time, I have to move it to the charger myself. Meaning that unless I assist it to the charger, it's not going to recharge and not finish the cleaning. The rooms I have it cleaning total roughly 1000sq ft.Detection: It often gets hung up on the stone lip for our fireplace and air ducts. I bought the magnetic barrier strips but it would drive over them and then get hung up anyway, thereby throwing an error. As seen in the photo, I then placed the duct covers under the rug trying to eliminate the hangups, but now when it drives over the strip it stops saying "Error 9: Magnetic Boundary Strip Detected" and then I have to move it ANYWAY! If anything, buying the barrier strips have made this problem worse. You can't set boundaries in the app and the expensive magnetic strips only cause it to error out meaning you have to move the device anyway, making it a continued hassle despite the added expense of the boundary strips. I have noticed that when you have to move it, it gets confused and will often go back and get hung up in the same place regardless if you move it 1 inch or 1 foot. If you move it too many times or it encounters too many obstacles in a small place, it can't reconcile that and it's little computer brain will create a boundary in between those obstacles and will run back and forth in that small window (2ft to 4ft) until the battery dies. I have a large round kitchen table with 6 chairs, the chairs will cause the confusion as it will get between two of them, establish a sold barrier in it's program and then stay inside of that barrier it created itself.Error messaging: Every few feet it pronounces "Error 64: Yada Yada Yada (Can't understand what it's saying) Something not insert". Only thing I can find says to remove and empty the dust collector which is emptied with the self-empty system but even after removing it to refill the water tank (daily anyway), it continually says the same thing. Now every time it gets stuck, whether it's stuck on a vent, magnetic barrier, ran over a chord or sock, stuck under a dresser, etc. I get notifications on my phone. Several a day if I'm home to move it. I don't think I've gotten through a cleaning yet that I haven't had to move it multiple times and received multiple notifications.Mopping: Does an OK job for the roughly 400sq ft that you will get out of a tank but you have to refill it every time you want to use it. If I wanted to remove the tank/dust collector everyday I would have stuck with a non-self empty system. If you don't remove the tank and refill it, you get error messages in the app saying the water tank is empty.Conclusion: I replaced (2) 11s vacuums with the Eufy G20 and this G20 Hybrid system as the almost 2 year old 11's were having problems of their own. In hindsight I probably should have purchased 2 new 11's on Prime day instead of these G20s. All the new or improved features on these G20s have either been of little to no use or complete failures and have made any of the issues I experienced with the 11s a dream in comparison to these two g20s. The 11s would clean the floors and return to their chargers daily, a far cry better than what I can say for these.