The Effects of Incentives on Workplace Performance: A Meta-analytic Review of Research Studies 1

Corresponding Author

Steven J. Condly

University of Central Florida

*The research reported in this article was partly funded by a grant from the Society of Incentive and Travel Executives (SITE) Research Foundation and sponsored by the International Society for Performance Improvement (ISPI). The opinions expressed in the review are the authors and do not necessarily reflect those of SITE or ISPI. A description of the complete study is titled Incentives, Motivation and Workplace Performance: Research and Best Practice and is available from ISPI at their web site (http:www.ispi.org). The complete study contains a report of a large scale survey of organizations who use incentive systems as well as the meta-analysis described in this article. The authors also wish to thank the three anonymous reviewers for their helpful comments and suggestions* an Assistant Professor of Educational Psychology at the University of Central Florida. Dr. Condly's research interests include the cognitive psychology of human motivation, the interaction of intelligence and motivation in human learning, and the development of support technologies for improvedlearning and performance.

Educational Studies Department, College of Education, University of Central Florida, Orlando, FL 32816–1250. E-mail:[email protected]

Department of Learning and Instruction, Rossier School of Education, University of Southern California, Los Angeles, CA 90089. E-mail:[email protected]

HSA Learning & Performance Solutions, LLC, 1520 S. Beverly Glen Blvd., #305, Los Angeles, CA 90024. E-mail:[email protected]

Corresponding Author

Richard E. Clark

University of Southern California

a Professor of Educational Psychology and Technology at the University of Southern California. Dr. Clark's research applies cognitive learning and motivation theory to the development of performance improvement. His primary interest is in the design, delivery, management and evaluation of performance systems at work.

Educational Studies Department, College of Education, University of Central Florida, Orlando, FL 32816–1250. E-mail:[email protected]

Department of Learning and Instruction, Rossier School of Education, University of Southern California, Los Angeles, CA 90089. E-mail:[email protected]

HSA Learning & Performance Solutions, LLC, 1520 S. Beverly Glen Blvd., #305, Los Angeles, CA 90024. E-mail:[email protected]

Corresponding Author

Harold D. Stolovitch Ph.D

HSA Learning & Performance Solutions, LLC

Emeritus Professor of Instructional and Performance Technology at Université de Montreal and Clinical Professor of Human Performance at Work, University of Southern California. He is also the Principal partner of HSA Learning & Performance Solutions, LLC. Dr. Stolovitch's primary research focus is on the design of learning and human performance support systems that result in accomplishments valued by all stakeholders.

Educational Studies Department, College of Education, University of Central Florida, Orlando, FL 32816–1250. E-mail:[email protected]

Department of Learning and Instruction, Rossier School of Education, University of Southern California, Los Angeles, CA 90089. E-mail:[email protected]

HSA Learning & Performance Solutions, LLC, 1520 S. Beverly Glen Blvd., #305, Los Angeles, CA 90024. E-mail:[email protected]