DBS Bank

DBS and ComfortDelGro have announced an SGD 100 million facility to decarbonise the global operator’s UK bus fleet. Proceeds of the green loan were used for the purchase of 135 electric buses for ComfortDelGro’s wholly-owned subsidiary, Metroline – the fourth-largest scheduled bus operator in London, covering about 17% of the city’s scheduled bus services. The 77 double-deck and 58 single-deck electric buses will replace 135 internal combustion engine-powered buses and are projected to avoid approximately 9,900 tonnes of CO2 equivalent tailpipe emissions annually. “Transportation is the lifeblood of any economy. However, it is also a significant contributor of greenhouse gas emissions. As a purpose-driven bank, DBS is committed to working with our clients to support their decarbonisation efforts. We are pleased to be partnering ComfortDelGro as they accelerate their fleet transition.” -- Max Lim, Managing Director and Group Head of Shipping, Aviation, Logistics and Transportation, Institutional Banking Group, DBS. #TransitionFinancing #greenloan #Sustainability #banking

As part of DBS’ mission to Make Banking Joyful, the bank continuously leverages the latest digital technologies to improve customer experiences. By harnessing the power of AI, the bank has achieved significant milestones, particularly in the following areas: ✅ Proactive customer service: Issues are swiftly identified and resolved as they arise, ensuring a seamless and positive banking experience for our customers. ✅ Enhanced fraud detection: Suspicious activities, such as scams and complex transactions, are proactively detected to safeguard customers' interests. These efforts have been recognised with two prestigious awards: 🏆 Best Financial Services Technology Project of the Year at the Computer Weekly Innovation Awards (APAC) 🏆 Model Bank 2024 Award for Industrialising AI at the Celent Model Bank Awards (Global) We are deeply grateful for this recognition, which further inspires us to continue exploring ways to help our customers achieve their goals effectively, seamlessly, and securely. #Celentmodelbank2024 #ComputerWeekly #banking #Innovation

There was a sense of cautious optimism in the IMF Spring meetings. Global economies’ resilience to high interest rates and geopolitical risks has provided some relief. Despite rising interest rates, the world has avoided a recession, and the banking system has shown resilience. However, concerns remain, including the potential impact of losses in the commercial real estate sector and the high correlation among asset markets. Policymakers are also keeping a close eye on China's property market, credit spreads, and the debt markets of developed and emerging economies. While the IMF does not consider the USD misaligned, given all these concerns and more, what are the impacts and policies at play? Find out more at https://go.dbs.com/3UbE721 Follow DBS Insights Direct on Telegram for daily investment ideas! https://go.dbs.com/446H4W7 #investing #economy #global #usa #asiapacific #financial #banking #commercialrealestate #emergingmarkets

DBS has been recognised as the best workplace to grow one’s career in #Singapore, ranking #1 for the second year running on LinkedIn’s Top Companies Singapore 2024! We will continue investing in the long-term careers of our people, empowering them with growth and development opportunities so that they can be the best, drive positive change and make a difference in our customers' lives and the communities we serve. To the incredible Team DBS – you have been instrumental in co-creating an exceptional workplace where everyone can #LiveFulfilled. Here's to continued growth and success together! #LifeAtDBS #LinkedInTopCompanies

“It was 2020 and with a year to go before I hit the big 4-0, I decided it was time to step things up. So for the next two years, I would juggle work, family and the pursuit of a Masters in Business Administration – on an average 4 ½ hours of sleep each night. No, I wasn’t having a midlife crisis – in fact, it was always something that I’ve wanted to pursue since I hit 30 (but life happened, aka my two beautiful and amazing children were born). Years later, the conditions were right. My two children, then seven and nine, were happily settled in their schools and routines. I had been working at DBS for 1 ½ years, and knew that the company had extremely supportive policies that encouraged pursuing further education. I also had a great boss, who spurred me on. Yes, I single-handedly drove the average age of my cohort up, but my batch mates were no less welcoming – pursuing a post-graduate degree also meant that each student had such a treasure trove of knowledge from their various fields and industries, making tutorial sessions a rich experience. In fact, I’ve enjoyed the experience so much that I’ve just completed a stint as an Adjunct Teaching Mentor to my former professor. I wanted to mentor other MBA graduate students as they pursue Design Thinking – to give back and hopefully inspire others as much as I was inspired. Have I applied what I’ve learnt to my job? That’s a resounding yes. I work at the Customer Science team at DBS, where we seek to understand how customers interact with our banking services. In 2022, we worked on a pilot programme to track key steps of the customer journey in real-time as they use our digibank services. This meant that any anomalies could be detected more quickly and solved before they escalate. As part of building this capability, we had to pinpoint the moment when any delay or inability to complete an action could be due to factors beyond usual customer behaviour. One of the services we looked at was the action of a customer logging into our digibank app. We examined each and every step the customer would take from login, to arriving at the account summary page. If the customer dropped off, or this action took longer than expected, there could be many possible reasons. Maybe the customer was distracted or trying to remember the password – all pretty normal actions that happen regularly. But at some point, if the percentage of customers experiencing this goes beyond our statistical thresholds, an alert would be triggered immediately to the relevant stakeholders for action. As of today, this project has scaled to include multiple services across Singapore, India, and Taiwan. I’m grateful for the support of all the business, operations, and technology teams, who came together to bolster our resilience efforts. We know we are not perfect, and we try to constantly improve.” - Andrew Tan, Customer Science, Consumer Banking Group Operations #AllHandsOnDeck #HumansofDBS

“There is a difference that all of us can make in the way we raise our daughters, support our friends and just invest in ourselves as women.” – Ms Indranee Rajah, Minister, Prime Minister’s Office, Second Minister for Finance and Second Minister for National Development Minister Indranee Rajah was our guest of honour at the recent DBS International Women’s Day 2024 event, held exclusively for our employees. Referencing the theme of inspiring all to lift each other higher, she spoke about how driving inclusion and empowering women in the workplace is a collective responsibility for all – as individuals and organisations, colleagues and managers. She noted a few ways we can effectively support women, which include providing mentorship and leadership opportunities, encouraging them to speak up and share their opinions, and building a family-friendly culture with policies that help not just mothers, but fathers as well. “We need workplaces and workplace cultures that are supportive of families as a whole, and mothers and women who are caregivers in particular. Workplaces that recognise and support the many different roles that women shoulder and which are family-friendly make a big difference,” she said. At DBS, we believe in establishing a fair and inclusive work environment where all individuals are inspired to live fulfilled and thrive professionally. Half of our workforce and 41% of our senior management are women, and in 2023, our retention rate of women returning to work from parental leave stood at 92%. #IWD2024 #InvestinWomen #InspireInclusion #InternationalWomensDay2024 #Diversity

US Inflation has eased since mid-2022 but remains above the Fed's 2% target due to factors like energy prices, insurance costs, and recreation expenses. Headline inflation is expected to average 3.3% in 2024, up from a previous forecast of 3%. DBS Group Research expects a shallow rate cut cycle, short of a major demand shock in the coming 18 months. Does the 2% inflation target still make sense? Find out what we think and our forecasts for rate cuts ahead. https://go.dbs.com/49AuQWU Follow DBS Insights Direct on Telegram for daily investment ideas! https://go.dbs.com/49HVblD #investing #economy #global #usa #asiapacific #financial #inflation #future

We're excited to announce that DBS has been recognised by Kincentric as a Best Employer in Asia Pacific, Singapore and 11 other markets. This win re-affirms our commitment to nurture an engaged and future-ready workforce, empowering our people to be the best versions of themselves as they build long term and fulfilling careers with DBS. To Team DBS: Thank you for making DBS a workplace that everyone feels purposeful, invested in, connected, care for and valued in. We could not have done this without you. Explore how you can build a rewarding long-term career with us at DBS: https://go.dbs.com/4aNjjV9 #LifeAtDBS #LiveFulfilled

It's 11pm on a Saturday night - while most of Singapore is at sleep, a dedicated team of over 100 DBS staff are working through the night to ensure that updates are made smoothly to our various applications as part of a scheduled maintenance. From developers to testers, we're thankful for each member of the team who works diligently behind the scenes to ensure our customers get the best service possible 24/7! Swipe through the photos to find out more about their late-night effort. #banking

DBS and Enterprise Singapore have launched the “ESG Ready Programme”. The end-to-end programme aims to help local businesses – from small and medium enterprises to mid-size corporations – become future-ready by building capability and capacity in sustainability. The programme leverages the bank’s sustainability leadership and its ecosystem of partners, with foundational training, advisory and support to help Singapore companies learn more about sustainability, as well as guidance on strategy formulation, deployment and measurement. Participants also have access to preferential financing rates from DBS to defray the cost of developing and adopting sustainable business practices. The programme was launched at DBS' inaugural #Sustainability Day in Singapore, which brought together the bank’s ecosystem of sustainability partners to help companies identify actionable pathways to transition to lower carbon business models. "The transition to a low-carbon economy can be complex for smaller businesses due to constraints such as the lack of resources, time, expertise and funds. The ESG Ready Programme aims to help companies remove the guesswork on how to become sustainable by laying out a comprehensive roadmap with clear steps and relevant solutions, making it easier for them to take action. This is one way DBS goes beyond banking services, to bridge the gap and support companies in a holistic manner." – Koh Kar Siong, Group Head of Corporate and SME Banking, DBS. #TransitionFinancing #sustainablefinance