- Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
- Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and More. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
- Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
- The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
- The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
- The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
- Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
- Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
- Bitdefender VPN: 200MB Per Day Is Too Little. Any Thoughts?
200mb vpn per day is too little. What exactly are we supposed to do with it? If we go to google images or twitter, it will be over instantly.. like 100mb = $100 hotspot internet at airports
- MAC address in Bitdefender Central device list does not match that shown on MacBook
In trying to clean up the devices in Bitdefender Central I cannot match the MAC address shown as associated with my MacBook Air with that listed for the MacBook Air in About this Mac. How to fix or how to know definitively which devices are active if the MAC addresses don't match.
- Bitdefender <bitdefender@hello.bitdefender.com>
Legitimate email offer? $0.00 for upgrade from Total Security to Premium Security for the remainder of my term (1 yr)?
- Bitdefender scanner no longer works on android after update to version 3.3.234.2411
Hi everyone, I have a android TV box with android 12 running bitdefender mobile version 3.3.234.2411, since it updated to this new version today I can no longer scan, when pressing the scan button nothing happens. I can see in my bitdefender central when I go to my android device an click on the "malwarescan" that a scan…
- App Lock Bitdefender
How do I get Bitdefender back on app lock list please help. What have I done. Is my Bitdefender been breached. It doesn't ask me for my biometric print anymore please help
- Purchased total security and only seeing free edition
Just purchased and bundled with VPN, VPN comes up fine, but BitDefender itself comes up as Bitdefender Antivirus Free in BitDefender Central and in the App Will this fix itself or do I need to do something?
- Infected web page detected : GT:JS.Backdoor.2.D0DE3B58
Hi. I'm consistently getting a notification from BIS about the samples at [*url removed by @Flexx*] under the heading "Learning centre" (click "Explore!"). Infected web page detected 3 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Threat name:…
- Bitdefender delaying desktop icons display
I'm running a paid for version of Bitdefender Total Security on a HP i3 12100 PC. Running Windows 11 Home. Was running fine for 7 months. About a week ago, on a power on boot, (happens on restart also), the Win11 taskbar displays on the bottom as normal but then it takes 51 seconds for the desktop icons to display. I…
- Is there any way to turn off "suspicious connection blocked" notifications
I'm glad BD is working to keep me safe, but is it really necessary to spam us with all the popups? Yes, you're a good boy. Now go about your business and leave me alone. For the life of me, I can't find the setting to turn those notices off. :(
- Bitdefender should respect user instruction to eject media by stopping scan of external drive
I have Bitdefender Internet Security ("BIS"), version 26.0.18.75, running on Windows 8.1 x64. A couple of weeks ago I had plugged in an external USB flash drive. After copying a file or two, I requested through the Windows system tray to eject the medium. To my surprise I was told that the device couldn't be ejected (or…
- How to add a password
I'm just new and wonder if someone could tell me where do I go to add a password in Password Manager? Thank you kindly.😀
- App lock malfunctioning
When I have the app lock engaged and I leave my house, when I come back I have to go into the app lock, forget my trusted wifi, then add it again. Every single time. Even if I just leave for 5 minutes to take the dogs out. Then when I'm out and want it to actually lock, it doesn't. I have uninstalled/ reinstalled numerous…
- Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
- BD Password Manager PIN
I have PW Manager installed on Brave / Chrome). How do I 1. turn on the lock feature? And set the PIN? And how can I add accounts? I know how to do this in Edge. But I much prefer Brave.
- Why does SMS scam not stay activated
Hi, Running Android 13 and Bitdefender I try to activate Scam and it shows it is working. Go back to close Bitdefender and it says Scam alert needs activating. Bitdefender is active in Notifications. Any ideas please?
- How to switch to Windows Defender without uninstalling Bitdefender entirely?
Today my subscription expired and while I want to renew it, I want to get paid first later this week. Since Bitdefender expired, it's off, but in the Windows security settings it still says Bitdefender is active and therefore Defender isn't completely on. So is there a way to get Windows Defender back as the main AV…
- Internet disconnect
I am asking advise on how to prevent my computer from disconnecting from the internet once I do the sleep command, Bitdefender at times will not connect back up to the internet at all and i will have to reboot computer and still no connection at times. Bitdefender is the one doing this, is there a place where I can…
- Bitdefender scamio
I've heard about the new free service "Bitdefender Scamio", which may help discovering threats on mail, sms, etc…and seems to be very efficient , but anything about this product on Bitdefender Central. Does anybody tried it ? is it usable in security ? Does anybody knows why it's not mentionned if it's so useful ? is it…
- Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…
- Wrong email address on upgrade screen
I have an offer of a free upgrade, but when I click on it the screen asks for my email address ending @waitrose.com. This address no longer exists. It is no longer my account address. It was changed many months ago. If I enter my current address it says it is not valid.
- Can not pay/select without using Bitdefender VPN + Safepay
Hello, since a few weeks we are not able to select airplane tickets or to pay online. We can only do this when we turn on Bitdefender VPN+Safepay. Moved from Greece to Thailand, so the server is not the problem. It is on 3 laptops and 2 Android phones. We had no problems in 2023, started this year. Tried everything with…
- Stop it with the notifications
Like seriously, what kind of big brain thought it was a good idea to bombard the user with intrusive popups that cant be turned off? I dont need to see that you blocked a popup. What I do need is to work without a useless notification blocking me from using my own keyboard. What to you want me to do with that information…
- Can I install Bitdefender Mobile Security on ios device with my android subscription?
I have a subscription for android bitdefender mobile security which covers more than one device, so my question is can one of the other devices be an ios device??
- Vulnerability scan
Hello I have bitdefender and it says I have a few suggestions about vulnerability. Should I fix these issues by clicking fix? What does fix do? Can the changes be unfound undone? Thank you for help
- HxTsr.exe Ran After Blocked Port Scan
Bitdefender blocked a port scan from 94.137.74.151. AbuseIPDB rated it as 100% malicious Russian IP. Cisco Talus and VirusTotal also ranked it as likely malicious. Right afterward, HxTsr.exe contacted what appears to be Microsoft IP 52.96.111.82/0. I ran a full system scan on Windows Defender and Bitdefender Total…
- Bitdefender total security version 27.0.35.146 malware detections not showing in central?
Hi everyone, I have a few windows PC's on my account, on one of my laptops with windows 10 with bitdefender total security version 27.0.35.146 no longer seems to update in the bitdefender central for any website detection that bitdefender total security flags as malware. The certificate detections of this PC do update in…
- How can I delete a password protected file in Bitdefender. Can not find it in File Explorer
- App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
- Uninstall Protection
Hello everyone, my name is Hossam and I am happy to be a part of this community! I really like Bitdefender due to its amazing features. However, I wish it had a feature like Uninstall protection, specifically for parental control app. For instance, if we take the Qustodio parental control app as an example, we can see this…
- Security Breach: Alert Mode Not Working
Following on from months of screaming at Bit Defender to fix a bug where alert mode switched itself off when full-screening a YouTube video, I find today that alert mode is still not working as it should be and it is STILL causing a breach in the security of my PC… Alert mode is switched on Which should allow me the human…